Service Specialist - Rapid City, United States - Black Hills Corporation

Description

Job Specifications

This important role will safely install, repair, and service domestic and commercial appliances covered.

LOCATION: Cozad, Nebraska

• Must live within 60 minutes of reporting location.

WAGE RANGE: $ $39.46 (Determined by current Collective Bargaining Agreement)

REPORTING RELATIONSHIP: Gas Operations Supervisor

ESSENTIAL JOB FUNCTIONS:

• Responsible for the installation, operation and maintenance of all gas facilities.
• Accomplish customer service, installation, construction, maintenance, testing and troubleshooting related to pipeline systems, measurement, appliances, and associated equipment.
• Responsible for sales, installation and service work of appliance in regards to the non-regulated products and services offered through the company.
• Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, including, but not limited to excavation, repairing, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc.
• Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
• Perform pipeline patrols, population density surveys, leak detection surveys and inspection per company procedures.
• Coordinate local Damage Prevention activities.
• Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
• Participates in quality emergency responder programs.
• Represent the Company during contacts with landowner/tenant, public official, emergency official and local organization (i.e. One-Call, Pipeline Group, Soil Conservation, etc.) meetings.
• Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.)
• Perform mapping, record keeping and data entry duties per company policies.
• Identify report and correct safety and environmental concerns.
• Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
• Complete all applicable documentation and record keeping.
• Perform all work in compliance with Company Standards, procedures, regulatory and tariff requirements.
• Demonstrate performance toward operational excellence.
• Perform other assigned tasks as required.

QUALIFICATIONS:

• High school diploma or equivalent.
• Experience working with a natural gas system preferred, but willing to train.
• Secondary education or equivalent experience preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Must maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
• Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure system preferred.
• Knowledge of company policies and practice, regulatory and tariff requirements desirable.
• Knowledge of National, State and local electrical codes desirable.
• Good verbal and written communication skills.
• Ability to work from written verbal instruction.
• Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
• Possess basic computer and math skills.
• Ability to work with and around combustible or flammable gas, liquids.
• Ability to interface directly with customers professionally providing a high degree of customer satisfaction.
• Ability to operate construction equipment.
• Achieve and maintain all Operator Qualifications and progression requirements applicable to the job classification.
• Required to carry a company-provided cell phone/pager and be available to respond during working and non-working hours.
• Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.

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