- Serve as primary interface to assigned clients, responsible for overall relationship and satisfaction.
- Provide ongoing consultation on all aspects of program/product/service strategy and incentives.
- Accurately manage client billing, revenue and activity forecasting, performance guarantees and annual budget/contract renewals.
- Provide regular reports to clients on budget, delivery timelines, activity, evaluation, program/product/service recommendations and strategic plans.
- Work with Client Service team to develop client-specific work-plan.
- Monitor the program/product/service delivery to ensure contract requirements and client expectations are met.
- Communicate client needs in a timely and effective manner to Client Service team and other appropriate departments.
- Track projects through completion and implementation.
- Manage relationships with clients' other vendor partners as appropriate.
- Provide support to Sales team on issues such as strategy and program/product/service design.
- Consult with Sales team on customer contract negotiations regarding program/product/service delivery timelines, statements of work and investment schedules.
- Coordinate with Director and Sales Representative or similar to identify up-sell opportunities with existing customers.
- Stay abreast of industry trends; responsible for consulting with clients on trends.
- Provide client feedback to subject matter experts and Client Service teams for development and process improvement.
- Participate in internal developmental and administrative committees and in external professional organizations, as appropriate.
- Prepare monthly, quarterly and annual or ad hoc reports on client performance statistics with both qualitative and quantitative data.
- Develop and maintain knowledge of competitors in the market and other third-party vendors in existing client base.
- Provide feedback to Marketing, Product Development, Research and all appropriate cross-functional departments regarding client and market needs and competitive data.
- Use the time reporting system; signing and reporting all exception time on a weekly basis.
- Complete other administrative tasks, such as travel and expense reporting or similar, in a timely manner.
- Perform responsibilities in a professional manner, meeting the Company's mission and goals.
-
Account Executive
1 day ago
Proctor Loan Protector Brentwood, United StatesBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · Brown & Brown is seeking an Account Executive to join their Commercial Lines Team in Brentwood, TN · The Commercial Lines Account Execut ...
-
P&C Account Executive
2 weeks ago
Gallagher Brentwood, United States Full timeOverview · The Account Executive Role is accountable for retaining and expanding specific clients identified by local management. Drives overall client strategy to meet/exceed client expectations and growth goals. Manages a book of business typically greater than $500,000, includ ...
-
Strategic Account Executive
2 weeks ago
Virsys12, LLC Brentwood, United StatesJob Description · Job DescriptionVirsys12, is setting a new standard in healthcare professional services with Salesforce as a consulting partner (SI) and AppExchange partner (ISV). We are looking for a Strategic Sales Account Executive as we continue our rapid growth in the Healt ...
-
Logistics Account Executive
3 weeks ago
Steamboat Transportation Group Llc Brentwood, United StatesJob Description · Job DescriptionWe are looking for account executives to join our growing team in Brentwood TN · Responsibilities: · Maintain and develop relationships with new and existing customers. · Provide customer service · Identify and secure qualified carriers for freigh ...
-
Commercial Lines Account Executive
4 weeks ago
APR Brentwood, United StatesJob Description · Job DescriptionJob Title: Commercial Lines Account Executive | Client Service ManagerSalary: $75,000 - $90,000 plus comprehensive health benefitsLocation: Brentwood, TN | Hybrid Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager ...
-
Account Executive
3 weeks ago
Adoration Home Health And Hospice Nashville, United StatesOur Company · Adoration Home Health and Hospice · Overview · Adoration Home Health is seeking an Account Executive to join our team in Nashville, TN. This is a wonderful opportunity to support one of the region's top home health nursing and therapy providers. · Our comprehens ...
-
Account Executive
4 weeks ago
Rose Paving Nashville, United StatesRose Paving LLC · Account Executive - Sales - Nashville, TN · About the Company · Rose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; ...
-
Account Executive
2 weeks ago
Rose Paving Nashville, United StatesRose Paving LLC · Account Executive - Sales - Nashville, TN · About the Company · Rose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Services include asphalt patching; ...
-
Account Executive
2 weeks ago
Longship Nashville, United StatesLongship is a Lexington, KY based third-party logistics company specializing in over the road truckloads of fresh, frozen, and dry shipments. We excel in providing uncompromising customer service by guaranteeing our clients that their product will be transported in a safe and tim ...
-
Account Executive
4 days ago
SiLo Nashville, United StatesBased in Downtown Nashville, SiLo started in 2020 with a mission of "Redefining the brokers role and capabilities in the supply chain." SiLo is a privately funded, debt free company that has been able to grow since 2020 to an office of 56 people, growing in all key metrics year o ...
-
Account Executive
1 day ago
BNA Business Center Nashville, United States Full timeWe are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. · The ideal candidate will have talent in sales and experience in customer se ...
-
Strategic Account Executive
2 weeks ago
Virsys12, LLC Brentwood, United StatesJob Description · Job DescriptionVirsys12, is setting a new standard in healthcare professional services with Salesforce as a consulting partner (SI) and AppExchange partner (ISV). We are looking for a Strategic Sales Account Executive as we continue our rapid growth in the Healt ...
-
Account Executive
3 weeks ago
Verinext Franklin, United StatesSince 2001, Verinext has led the way in representing innovative, industry leading technology solutions with a customer-first mentality. In a market where many vendors are tied to a specific manufacturer's offerings, or treat all technology like it is a commodity, Verinext has bee ...
-
Account Executive
2 days ago
Travelers Franklin, United StatesWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultur ...
-
Account Executive
2 weeks ago
Rose Paving Nashville, United StatesJob Description · Job DescriptionRose Paving LLCAccount Executive - Sales - Nashville, TN · About the Company · Rose Paving LLC, a multi- million- dollar company, leads in providing complete parking lot management solutions to commercial and industrial properties nationwide. Serv ...
-
Account Executive
4 weeks ago
Medix™ Nashville, United StatesAbout the job · WHO WE ARE: · Here at Medix, we are dedicated to providing workforce solutions to clients representing a variety of industries. Our recruiters and account executives live out our core purpose of "Positively Impacting Lives" by connecting the right people to the ri ...
-
Account Executive
2 weeks ago
Clutch Nashville, United StatesRole/Title: Account Executive · Location: Nashville, TN · Salary Range: 55-75k · Hybrid- 4 days in office, 1 day remote/week · Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow. · Our ca ...
-
Account Executive
2 weeks ago
Paycom Software, Inc. Nashville, United StatesJob Details · Level: Experienced · Job Location: Nashville Office - Nashville, TN · Position Type: Full Time · Education Level: Bachelor's Degree · Salary Range: Undisclosed · Travel Percentage: Up to 25% · Job Category: Sales · DescriptionAs an S&P 500 software company with inno ...
-
Account Executive
3 weeks ago
Aramark Corp. Nashville, United StatesJob Description · The Account Executive is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. The Account Executive is responsible f ...
-
Account Executive
4 weeks ago
Aramark Nashville, United StatesJob Description · The Account Executive is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. The Account Executive is responsible f ...
Account Executive - Brentwood, United States - ICON Clinical Research
Description
Title: Account Executive
Location: Remote (US-Based)
At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
Job Description Summary
The Account Executive is a manager of client relationships by developing knowledge of the client's business objectives, goals, markets and needs in order to deliver appropriate solutions. The focus of the position is providing industry knowledge, program planning, consultation & client recommendations, budget & performance guarantee management, up-selling and revenue & activity forecasting.
This role will be apart of our standalone Business Development group for Biometrics, Clinical Data, and Medical Writing.
The role:
You will need:
To be successful in this role you should have a solutions sales background with a minimum track record of 5 years success, preferably in a Biotechnology or Pharmaceutical environment.
You will also have a Bachelor's Degree in Life Sciences, Technology or a related discipline.
Knowledge of and experience in the area of clinical trials would also be a distinct advantage.
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-MH1
