Process Manager ITSM Service Desk - Miami, FL

ICG seeks detail-oriented Helpdesk Triage Technician for Service Desk team. · 1–2 years of IT helpdesk or MSP experience preferred · ...

The IT Service Desk Supervisor plays a crucial role in Information Technology and IT service management. · Summary · The IT Service Desk Supervisor plays a crucial role in Information Technology and IT service management. It is the IT Service Desk Supervisor's responsibility to m ...

The Manager, IT Service Desk and Telecommunications has overall responsibility over both the 24/7 Hospital Operator and Code Page Operators (telecommunications), and the 24/7 IT Service Desk, also known at Jackson as the Customer Service Center (CSC). This position is responsible ...

We are seeking a Service Desk Coordinator to join our team. This role will provide exceptional customer service to clients by resolving technical issues in an efficient manner.The ideal candidate will have strong communication skills, analytical thinking abilities and excellent p ...

The IT Service Desk Analyst role at Nord Anglia Education involves maintaining and operating IT systems to meet business demands. The position requires industry-standard activities related to Cloud infrastructure, Dev Ops, Cyber Security Management and Service Management. · Drive ...

Qualifications · <\/p> · 1+ years of service desk/support experience · <\/li> · Candidate must possess superior customer service skills. · <\/li> · Possess excellent written and verbal communication skills.  · <\/li> · Demonstrate good judgment and strong attention to detail. · < ...

++Monitor and manage a ticket queue, prioritise support tickets based on urgency. · ...

Description · Primary Roles & Responsibilities: · Primary point of contact for clients requesting services. · Monitor service desk cases to ensure they are moving through the system toward resolution. · Utilize service delivery management and related technology systems and tools ...

+Job summary · We are looking for people who share our vision to join us on a journey that will continue to transform the property management industry. · ...

The Service Desk Coordinator will be the primary point of contact for clients requesting services and will be responsible for monitoring service desk cases to ensure they are moving through the system toward resolution. · ...

This is a Service Desk Specialist role. · Monitor and manage a ticket queue, prioritize support tickets based on urgency · Troubleshoot PC hardware and software issues · ...

The Service Desk Specialist will support one of Astreya's key clients by troubleshooting and fixing desktop/computer hardware and software issues while delivering excellent customer service. · Applies company policies and procedures to resolve routine issues · Works on problems o ...

The IT Service Desk Supervisor plays a crucial role in Information Technology and IT service management. · Oversee all of the requests, incidents and problems. · Manages and coordinates urgent and complicated support issues. · ...

· Company Description · BCA provides IT Managed Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff, we are their full time IT department. For customers with in-house IT, we pro ...

The Service Desk Specialist will support one of Astreya's key clients troubleshooting and fixing desktop/computer hardware and software issues while delivering excellent customer service to the end-user. · Bachelor's degree (B.S/B.A) from four-college or university and 1 - 3 year ...

· Job Description What this Job Entails:  · The Service Desk Specialist IV will support one of Astreya's key clients. The role will be responsible to troubleshoot and fix desktop/ computer hardware and software issues while striving to deliver excellent customer service to the e ...

Maintaining and Operating the IT systems and operating environments for key applications to meet the business demand. · Maintain and operate IT systems · ...

Triaging, prioritizing and dispatching IT support tickets collaborating with analysts and engineers to ensure timely resolution. · ...

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · The Associate IT Service Desk Technician is responsible f ...

We're changing lives every day. For both our patients and our team members. · ...

The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise end-users both remotely and face-to-face. · The incumbent in this role must have good technical knowledge and be able to communicate effectively to und ...