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O&M Training Specialist - Little Rock, United States - Bernhard LLC
Description
**About Us**
Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard's vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.
**Overview**
The Training Specialist is responsible for overseeing the day-to-day activities of the Operations and Maintenance (O&M) Training Program. This professional will be expected to independently perform most assignments with supervisory guidance for unusual or complex problems and assignments.
**Responsibilities**
Specific responsibilities include:
+ Collaborates with Subject Matter Experts to develop training materials and assessment to align with the Clients needs. This includes tailoring existing content to the facility as well as creating brand new site-specific content. Training materials can be in the form of PowerPoint presentations, handouts, videos, and eLearning modules.
+ Lead O&M Training Project Kick-Off meetings with Clients and Project Managers to set the program up for success and to ensure expectations and requirements are met and managed.
+ Collaborate with Project Managers to develop fee proposals and budgets for the O&M Training Program
+ Administer Pre-Training and Post-Training Assessments to clients as part of the O&M Training Program.
+ Analyze Pre-Training assessment results to tailor the O&M Training Program to each clients needs, and analyze Post-Training assessment results to ensure retention and highlight progress.
+ Check-in with Client during the project to collect feedback on training quality and to see if any course correction is needed.
+ Supports the Project Manager to ensure the O&M Training Program is on schedule, within budget, and all deliverables have been met.
+ Provide ongoing training as new project hires, both internal and external, are made.
+ Work with the other engineering ongoing services teams to identify when operations and maintenance staff demonstrates a lack of understanding and provide remedial training.
**Qualifications**
Required Education, Experience, and Qualifications
+ Bachelors Degree in Education, Technical Writing, Communications, or related field of study.
+ 3+ years of training program experience with specific experience working with SME to develop highly technical training programs and materials.
+ Strong communication and relationship management skills.
+ Creative and analytical mindset.
+ Strong organizational and project management skills to meet multiple priorities.
+ Excellent verbal and written communication skills.
+ Proficient in Microsoft Applications including Word, Excel, Outlook, and PowerPoint.
Preferred Education, Experience, and Qualifications
+ A basic understanding of large healthcare and/or higher education HVAC systems.
+ Familiarity with building automation systems.
+ Experience creating eLearning modules.
Travel Requirements
+ Less than 10% travel for site visits and Client meetings.
Physical/Work Environment Requirements
+ Remaining in a stationary position, often standing or sitting for prolonged periods
+ Climbing stairs.
+ Repeating motions that may include the wrists, hands and/or fingers
+ Quiet environment
+ Light work that includes adjusting and/or moving objects up to 20 pounds
Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.
Submit a Referral (https://careers-)
**Job Locations** _US-UT-Salt Lake City | US-AR-Little Rock_
**ID** _ _
**Category** _Administrative_
**Position Type** _Full-Time_
**Remote** _No_
