Information Technology Support Specialist - Billerica
1 week ago

The company Insight Global is seeking a skilled IT Support Specialist II to join one of their client's team onsite in Billerica, MA.
This role supports a large user base (approx. 500 employees) and serves as a Tier II escalation point.
+Qualifications
- 3+ years in IT End User Support
- Strong experience with M365, Windows 11, and enterprise-level ITSM systems
Responsibilities
- +Provide exceptional end‑user support via phone,email,and in person+
Job description
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