Medical Assistant - Flagstaff - Genesis OB/GYN

    Genesis OB/GYN
    Genesis OB/GYN Flagstaff

    5 days ago

    Description

    Certified Medical Assistant

    The Certified Medical Assistant primarily provides clinical and administrative support to our OB/GYN physicians and other clinical staff. This position requires strong communication and organizational skills and being able to be empathetic towards patients while maintaining confidentiality and professionalism.

    Essential Functions:

    • Responsible for verifying patient information by interviewing patients, recording medical history, and confirming the purpose of the visit.
    • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
    • Responsible for collecting and preparing laboratory specimens, giving patients injections, and drawing blood.
    • Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
    • Informs patients by transmitting physician orders and questions about surgery.
    • Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
    • Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.

    Primary Duties:

    • Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.
    • Manage the flow of patients to optimize the physician's schedule.
    • Maintain accurate and timely patient documentation in the EHR system.
    • Assist providers with in-office exams and procedures while ensuring patient comfort.
    • Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.
    • Respond to (patients/vendors/employees)
    • Maintain efficient supplies on hand and place appropriate orders to maintain supplies.
    • Sterilize equipment and exam rooms after each patient visit.
    • Coordinate and collaborate with team members.
    • Schedule patients visits and follow-ups.
    • Aide in answering phones, checking in and out of patients when needed.
    • Other duties as assigned.

    Knowledge, Skills, and Abilities:

    • Strong knowledge of medical terminology.
    • Knowledge of patient care techniques, administering injections, drawing blood, taking vitals, and performing basic lab tests.
    • Knowledge of sterilization processes.
    • Ability to manage multiple tasks efficiently in a fast-paced environment.
    • Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.
    • Excellent communication and interpersonal skills.
    • Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.
    • Ability to collaborate in a team environment.

    Work Environment:

    • May require occasional travel or overtime.
    • Work is performed in a professional healthcare setting.
    • This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
    • Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.

    Physical Demands:

    • Ability to lift and move medical equipment and supplies up to 25 pounds.
    • Extended periods of standing and walking.
    • Manual ability to handle instruments and equipment.

    Education:

    • Must have a current valid certification as a Medical Assistant.

    Experience:

    • Experience and knowledge of an EMR preferred but not required.
    • Prior experience working in a women's health or OBGYN setting is highly desirable.

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