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- The Server is responsible for providing an interface with the guests and members at the restaurant, providing excellent customer service.
- The Server's main responsibility is to ensure that each guest is greeted with a warm and friendly welcome.
- The Server ensures that each guest's order is taken in a friendly and timely manner.
- Ensures that guests receive their correct food and drink orders, answers inquiries relative to items on menu and otherwise attends to the needs of all guests and members.
- Welcomes and creates a warm, fun atmosphere for guests and coworkers.
- Greets newly seated guests in a friendly and timely manner.
- Takes drink orders at guest greeting, delivers beverages and offers appetizers.
- Answers questions regarding food and drink items and their preparation. Informs guests of specials and menu changes.
- Takes entree orders and repeats order to guest for verification before placing order.
- Enters orders quickly and in proper sequence, using appropriate abbreviations and charges.
- Runs food for guests in their section, as well as for any other section in the restaurant.
- Checks back after delivery of food to ensure guest satisfaction.
- Maintains clean service areas.
- Maintains table appearance by pre bussing, checks drink levels, removes clutter and provides adequate napkins as needed.
- Monitors guests' dining experience.
- Responds promptly and courteously to any requests.
- Communicates with the kitchen staff to insure any issues regarding food quality are addressed.
- Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Notifies bartender or manager on duty if a guest should not be served.
- Presents check for payment and provides change in a timely manner.
- Follows appropriate accounting procedures for closing checks.
- Any discounts must be authorized by the Restaurant Manager and documented on the receipt.
- Gives guests/members a warm farewell and invites them to return.
- Performs side work at the start and end of each shift as assigned.
- Performs all other duties and responsibilities in a timely manner in accordance with established company policies and procedures and as assigned by the Restaurant Manager.
- Requires a minimum of one-year previous food & beverage experience.
- Requires previous cashiering experience.
- Solid knowledge of math and the ability to accurately make change from cash transactions.
- Ability to balance transactions at the end of each shift.
- Must be able to operate point of sale system.
- Ability to handle credit card transactions.
- Maintains a favorable working relationship with all coworkers to foster and promote a cooperative and harmonious working climate to help keep high morale and productivity.
- Requires ability to multitask.
- Self-starter, self-motivated, adaptable, able to work with minimal direction in a high pressure environment.
- Dresses according to dress code requirements, looking neat, clean and professional at all times.
- Solid organizational and collaborative skills to work in a team environment.
- A desire to learn and participate in the ongoing improvements and enhancement of the restaurant.
- Must be able to communicate professionally and effectively verbally with guests, coworkers and manager.
- Full-time and Part-time positions available.
- Work generally in an indoor setting.
- Requires work in an environment with exposure to heat, moisture and cold.
- Potential for superficial cuts and burns.
- POS System, Cashier
- Requires the ability to safely lift and maneuver trays of food and other items up to 50lbs.
- Requires some bending, stretching and pulling in the course and scope of the work.
- Must be able to stand and work during entire work shift (at least for 5 hours).
- Requires the ability to focus on multiple tasks simultaneously, work in a high paced, high-energy environment, with ongoing interruptions and ambient noise.
Server - Kapolei, United States - realjobshawaii
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Description
Primary Responsibilities:
Essential Functions:
Greeting Guests:
Food Delivery and Order Management:
Secondary Functions:
Knowledge,Skills, and Abilities:
Education and/or Experience:
Mathematical Skills:
Other Skills, Knowledge and Abilities:
Language Skills:
Working Conditions:
Working Hours:
Working Environment:
Equipment Used:
Physical Demands:
Mental Demands: