Lost and Found Custodian - Las Vegas, United States - Caesars Entertainment

Description

Job Description

LOST AND FOUND CLERK / COORDINATOR

JOB SUMMARY

• The Lost and Found Clerk / Coordinator is to provide for a smooth and timely flow of found property being returned to its rightful owner, following the policies and procedures outlined in the Caesars Entertainment Security Manual.
• The Lost and Found Clerk / Coordinator is responsible for the distribution of unclaimed lost/found property, following the policies and procedures outlined in the Caesars Entertainment Security Manual.
• The Lost and Found Clerk / Coordinator will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement.
• The Lost and Found Clerk / Coordinator will display a professional, courteous, and a respectful demeanor at all times.

QUALIFICATIONS

The following qualifications will be required for the Lost and Found Clerk / Coordinator.

• High school graduate or equivalent is required
• 1 to 2 years preferred prior Lost and Found experience
• Prior experience is a position with direct guest contact is preferred
• Must have the ability to work independently
• Ability to manage several tasks at once
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver's License.
• Must be able to work any day of the week and any shift

RESPONSIBILITIES

The Lost and Found Clerk / Coordinator will be responsible for security, documenting and disbursing Lost and Found property within the guidelines of the Caesars Entertainment Security Manual. The Lost and Found Clerk / Coordinator will have specific responsibilities to include, but not limited to the following areas and criteria:

JOB RESPONSIBILITIES / DUTIES

• The Lost and Found Clerk / Coordinator will extend greetings in a friendly and sincere manner.
• The Lost and Found Clerk / Coordinator is to maintain a well groomed appearance which reflects the professional appearance and demeanor Caesars Entertainment.
• The Lost and Found Clerk / Coordinator will meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.
• The Lost and Found Clerk / Coordinator will maintain the organization of Lost and Found items.
• The Lost and Found Clerk / Coordinator will maintain the applicable Lost and Found logs.
• The Lost and Found Clerk / Coordinator will prepare items for mailing to the guest.
• The Lost and Found Clerk / Coordinator will prepare items to be given to charity and /or returned to the finding employee.
• The Lost and Found Clerk / Coordinator will coordinate items and logs with Housekeeping.
• The Lost and Found Clerk / Coordinator will gather information and conduct follow ups of lost inquiries when necessary.
• The Lost and Found Clerk / Coordinator will coordinate cage receipts with Accounting and Casino Cashier for return of monetary items (money/chips) to guests.
• The Lost and Found Clerk / Coordinator will perform additional duties requested by immediate supervisor.

PERSONAL CHARACTERISTCS / ATTRIBUTES

• Neat, professional appearance with good personal hygiene.
• Set an example and be a role model / leader for all Security personnel through observance of all departmental policies and procedures.
• Must be "team centered" and able to share credit due with fellow team members while promoting a positive work environment and team spirit. Must work well with other departments and management as necessary.
• Must be tactful, maintain confidences, and foster an ethical work environment, prevent inappropriate behavior by co-workers, handle all situations honestly.
• Able to communicate clearly with staff, management, and the public through oral and written word, read and interpret complex information, be an active listener with customers and / or clients.
• Must show respect and be able to adapt to different values, cultures, or backgrounds when dealing with difficult people or situations. Build and maintain long term associations based on trust, help others.
• Must be able to maintain high standards despite pressing deadlines, establish high standards and measures, do work right the first time.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

• Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. Must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must be able to pass and maintain the physical, mental, and environmental demands of the position.

NOTE:

This job description in no way states or implies these will be the only duties to be performed by the Security Team Member occupying this position.

About Us

Bugsy Siegel's desert dream, the Flamingo, has anchored the Las Vegas Strip since they started rolling dice in 1946. More than sixty years later, we're still looking for fresh faces to help us surprise our guests with unexpected fun and excitement. This inclusive resort provides you the perfect opportunity to entertain our guests as they stay in over 3,500 rooms and suites and play in our 77,000 square foot casino, and 15 acre backyard tropical retreat. The confident and vivacious will find the Flamingo as the place to be.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.