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- Handle technical service inquiries, phone and e-mail requests coming from customers, sales and marketing teams
- Create customer (internal and external) facing documentation of a technical nature including but not limited to technical data sheets, declarations of compliance and letters of attestation
- Support the completion of corporate account bids and cross references
- Support the completion of customer questionnaires, delegating where appropriate to subject matter experts (SMEs), and ensure accurate and timely completion
- Work with cross-functional team members within quality, regulatory, sustaining engineering, and marketing to support completion of custom customer requests
- Maintain accurate records of the support provided
- Handle special project assignments as needed
- Experience working with customers and cross-functional teams
- Familiarity with FDA and medical device regulation
- Experience in a technical/quality role supporting medical devices
- Experience with project management
- Strong attention to detail
- Strong communication skills, both written and verbal
- Customer service oriented
- Self-starter and ability to work independently
Materials Engineer - Alpharetta, United States - Ecolab
Description
*12 month contract, potential for permanent afterwards
The main function of the materials engineer is to execute material quality management programs and evaluate material and tooling performance.
Job Responsibilities include:
Basic Qualifications:
Degree or Advanced degree in engineering or a related technical discipline. BS and 2+ years or MS and 1+ years experience in a technical service, R&D, Quality, or Analytical role.
Preferred Qualifications: