Coffee Shop FOH Supervisor - Houston

Only for registered members Houston, United States

1 month ago

Default job background
$15 - $18 (USD)

Job summary

The FOH Supervisor is responsible for how the front-of-house is ran working closely with the General Manager. The ideal team member is dedicated to their fellow team members and to the guests we serve.

Responsibilities

  • Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
  • Maintain complete knowledge of baked goods and the menu
  • Supervise the front-of-how while upholding our standards of excellence and hospitality
  • Ensure positive guest service in all areas. Respond guests complaints in a professional manner and taking any and all appropriate actions to turn dissatisfied guests into return guests

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