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IT Help Desk Technician III - Richardson, United States - Total IT Inc
Description
We are a fast-paced, growing, IT consulting company / managed service provider looking for a self starting Level III help desk technician.
The perfect candidate will be able to integrate in to, and interact with a dynamic team, as well as effectively and courteously communicate with clients as well as other team members.
The ability to lead a team is also a major plus. Diligent documentation and organization skills are a must.Job / Technical Requirements:
5+ Years Experience Required
Previous MSP Experience is a plus
Windows Desktop Operating Systems- 7, 8.1, 10 etc
Windows Server Operating Systems- Windows Server 2008r2, 2012, 2012r2, 2016, 2019, Active Directory, etc.
Excellent Problem Solving / Troubleshooting Skills
Microsoft Exchange 2010, 2013, 2016, 2019, Office 365
VMWare / Hyper-V Virtualization
Networking LAN/WAN concepts, structure and equipment
Remote Desktop / Terminal Server Experience
Server and Desktop Hardware Troubleshooting
Firewalls and Network Security
This is a salary position with excellent benefits. Salary is dependent on experience. If you are interested, please respond to this post with your resume and cover letter. This is a direct hire position, no recruiters please. We are an EOE employer.
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