Service Line Specialist - Morganton, United States - Cognizant North America

Description

Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in leveraging technologies essential to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve.

Overview

In this role, the SLS (Service Line Specialist) will focus on Software & Platform Engineering (SPE) which covers the key areas such as Digital Experience, Software Product Engineering, Enterprise Application Modernization and Application Development & Maintenance Services along with Quality Assurance Services. He or she will balance client/project responsibilities with business development and sales responsibilities including identifying, qualifying and closing new business opportunities within SPE. The position also requires working with and leveraging a top-notch client leadership team. The individual will also be developing strategies and tactics for further penetrating the account in addition to cross selling Cognizant's emerging services. The SLS will collaborate with the Client Partners in achieving "trusted advisor" status and have a mix of strategic and tactical management experience.

Key Responsibilities

Lead and champion Cognizant's Custom application offerings in market

Collaborate across multiple practices and offerings in Legacy Modernization, data and Cloud platforms

Work closely with Client Partners and overall team to develop and execute client strategy and transformation roadmap

Provide subject matter expertise and own lead generation, pipeline management, proposal development and overall solution

Execute and manage the account plan within function/specialism in collaboration with the Markets team

Client Relationship Management; engage with CXO, VP and Director level clients

Respond to and deliver on client requests; responds to RFP's

Lead pursuits as a pursuit owner to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team

Engage the relevant internal Cognizant practices teams and service lines team for developing solutions.

Create and present account Pipeline ; QBR presentations and executive status reports

Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line with agreed targets (revenue as well as total contract value)

Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer account per pre-agreed targets.

Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams

Ability to work collaboratively in a virtual and highly matrixed environment

Required Experience

Consistent record of growing a business successfully over the years through strong client relationships

Strong digital / Cloud / App Modernization sales background

Able to engage COO-level and COO-1 level executives in large deal, solution, transition, and transformation shaping discussions

Effectively communicates with stakeholders at all levels including COO, LoB Owners, and his/her direct reports

Telecommunication - Solid understanding of telecommunication solutions and business functionality.

Ability to work collaboratively in a virtual and highly-matrixed environment

Excellent communication and facilitation skills

Demonstrated strong leadership skills, particularly with highly diverse teams

5+ years of experience in a senior-level application services seller with good knowledge and prior experience and a strong track record in selling digital / cloud solutions

Software Product Engineering approaches, agile methodology and building green fields application using cloud native solutions

Large-scale Enterprise Application modernization and migration using Micro-services architecture and cloud native solutions with DevOps.

Candidate should have a strong domain experience in one of the 4 areas of Digital Experience, Digital Engineering or Enterprise application modernization, Application Maintenance / Support and Quality Assurance with a good understanding of at least one of the other three areas

Understanding drivers and enablers of digital transformation within companies, eg, Data, Applications, Cloud

Recent experience managing global service delivery model(s)

Excellent problem solving, business communication (written & oral), and client management skills are essential

Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization built on the foundation of Cognizant leadership capabilities

Preferred Experience

MS or MBA degree preferred

Strong background in a project environment and application development

Certifications in Cloud (AWS or Azure) preferred

Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment

Must be detail oriented and able to manage and maintain all facets of complex assignments

Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications

Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

Top Reasons to Join Our Team

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements

Medical/Dental/Vision/Life

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

A Good fit for the Cognizant culture

A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.

Work Authorization

#LI-JD1