Public Engagement - New York
8 hours ago
Job description
None,Public Engagement & Community Trust Team Lead (Volunteer)
PromisePublic | Community Voice, Advocacy Integrity & Civic Infrastructure
Organization Mentor A Promise (MAP)
Location Hybrid / Community-Based (NYC preferred)
Type Volunteer Leadership Role
Time Commitment 5–10 hours per week
Minimum Commitment 6 months
Reports To Chief Public Affairs and Policy
Works Closely With Policy & Advocacy Team, Communications & Media, Safeguarding & Compliance Lead, Executive Leadership
About Mentor A Promise
Mentor A Promise (MAP) empowers youth experiencing housing instability through mentorship, education, and community — fostering resilience and opening pathways to stability, opportunity, and hope.
Public engagement at MAP is not performative.
It is structured, measurable, and ethically governed.
Role Overview
We are seeking a Public Engagement & Community Trust Team Lead to design, build, and oversee MAP's community engagement infrastructure.
Youth voice
Public credibility
Ethical storytelling
Advocacy compliance
Systems change
The Team Lead will ensure that all public-facing engagement — listening sessions, storytelling, events, partnerships, and media collaboration — is trauma-informed, accessible, nonpartisan, and compliant with nonprofit regulatory standards.
Key Responsibilities
Strategic Leadership & Planning
Develop a 12-month Public Engagement & Community Trust strategic plan with measurable goals
Establish quarterly engagement targets (listening sessions, events, advisory meetings, media touchpoints)
Define KPIs related to trust, participation, consent compliance, and feedback integration
Develop crisis communication protocols in coordination with executive leadership
Ensure alignment with MAP's nonpartisan advocacy framework
Community Listening & Relationship Building
Design and facilitate structured listening sessions with youth and families
Establish community advisory structures (e.g., youth advisory councils, family roundtables)
Build and maintain partnerships with schools, shelters, housing providers, and community-based organizations
Ensure accessibility accommodations (interpretation, disability access, trauma-informed supports) are embedded in all engagement activities
Maintain trust-centered follow-up systems with participants
Ethical Storytelling & Consent Infrastructure
Develop and oversee standardized consent and media release protocols
Create guidelines for youth and family storytelling preparation
Implement internal review processes for public-facing narratives
Monitor adherence to privacy, safeguarding, and dignity standards
Ensure compliance with data-privacy and youth protection requirements
Public Narrative & Cross-Team Alignment
Collaborate with Policy & Advocacy teams to translate community insights into policy priorities
Ensure engagement messaging remains nonpartisan and compliant with 501(c)(3) and 501(h) regulations
Coordinate with Communications and Media teams to elevate responsible narratives
Prevent narrative misrepresentation or tokenization of youth voices
Team Leadership & Operations
Supervise and coach engagement staff and volunteers
Develop training modules on trauma-informed facilitation and nonprofit compliance
Oversee engagement-related budgets and vendor coordination
Produce quarterly impact and trust reports for executive leadership and board review
Maintain timely, professional responsiveness via email and chat in Google Workspace
Qualifications
5–8+ years of leadership in community engagement, nonprofit advocacy, public affairs, or youth-serving systems
Demonstrated experience building engagement infrastructure — not solely implementing events
Experience working with youth experiencing housing instability or marginalized communities
Knowledge of nonprofit advocacy compliance (501(c)(3); 501(h) preferred)
Strong facilitation, strategic planning, and partnership-building skills
High discretion and ethical judgment
Success Indicators (Year 1)
Established formal Public Engagement & Community Trust strategic plan with documented metrics
Institutionalized consent and storytelling governance protocols
Increased community participation across listening sessions and events
Clear integration of youth and family feedback into policy priorities
Documented quarterly reporting to executive leadership and board
No compliance, safeguarding, or ethical violations
Commitment
5–10 hours per week
Minimum 6-month commitment
Hybrid / NYC community engagement preferred
Compliance with MAP volunteer agreement, confidentiality agreement, safeguarding protocols, and advocacy standards required
What You'll Build
A structured and measurable engagement framework
Trust-centered governance systems
Ethical storytelling infrastructure
Community-informed policy integration
Institutional credibility rooted in disciplined public engagement
Community voice must be protected — not extracted.
Help build an engagement system where dignity, trust, and systems change move together with integrity.
Thank you for your interest in volunteering with our organization.
At this time, volunteer leadership opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and nonprofit regulatory requirements.
We appreciate your interest in our mission and your understanding of these constraints.Similar jobs
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