Service Technician II - Hilo, Hawaii, United States
20 hours ago
Job description
Overview
This has a progression.
PURPOSE STATEMENT:
Performs as a skilled technician following specific policies/procedures/methods in responding to written/verbal instructions regarding the installation, inspection, testing, repair, and adjusting of all types/models of gas utilization appliances/equipment and systems for residential/commercial/industrial users. Performs as Installer 1/C, Tank Truck Driver, Cylinder Driver or Meter Reader as required.
Responsibilities
- Inspects and tests appliances, equipment, and associated systems on customers premises. Checks high pressure service for dust, water or plug. When major repairs or parts are necessary, discuss with customer the repairs and costs as set forth in the stock parts price manual and special-order parts, using current labor rates; initiates M-tags. Uses human senses, leak-detecting solution, and gas detection or measurement equipment such as leak detector, manometer, pressure gauge to detect problem.
- Fixes the problem; Cleans, adjusts, repairs, changes, or replaces burners, pilot lights, controls, flues, gas cocks, valves, house and appliance regulators, defective or old age meters, or any other part, mechanism or electronic device pertaining to the operation of appliances equipment, and systems. Uses leak-detecting solution and gas detection or measurement equipment such as leak detector, manometer, pressure gauge to verify that the problem has been corrected.
- Locks, unlocks, reads, changes, and removes meters; initiates plugged service. Deliveries cylinders as directed. Investigates high bill complaints and completes service orders as to work performed. Collects money on C.O.D. orders and plug meter orders; properly accounts for revenues collected and delivers money to designated employee.
- Functions as a first responder in gas-related situations such as fires, leaks, broken pipes, explosion. Performs necessary emergency repairs and applies stopper when necessary. Directs all personnel at the emergency site and stands-by at the site, when necessary, until properly relieved by appropriate personnel.
- Provides and extends at all times a courteous and tactful demeanor when dealing with all customers or the public. Advises or instructs consumer in the proper and efficient operation of their appliances/equipment.
- Drives service truck and maintains necessary truck supplies and equipment.
- Performs clerical/administrative duties such as preparing reports, inputting data into the computer, etc.
- Works in a safe and responsible manner. Complies with and where required enforces all safety rules, regulations and practices in effect and established/adopted by the Company. Cooperates in the fullest in the promotion of safety, safe work habits, and good housekeeping to include the reporting and rectifying, as qualified, any unsafe conditions or act. Maintains all EH&S training on a current basis.
- Performs as Installer 1/C, Tank Truck Driver, Cylinder Driver or Meter Reader when required.
- Performs related and other work as required and/or directed.
- Performs all other related duties as instructed by supervisor/manager.
Qualifications
Education/Certification/License:
Experience:
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employmen
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