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Garland

    Customer Service Expert - Garland, United States - SafeHaven Pest Control, LLC.

    SafeHaven Pest Control, LLC.
    SafeHaven Pest Control, LLC. Garland, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: $ Hr

    Opportunity for a Customer Service Expert at SafeHaven Pest Control

    About Us:

    At SafeHaven Pest Control, our purpose is to positively impact our team and their families by serving and protecting our clients where they learn, work, and live. If you're seeking a career with a "like-family" environment, rather than just a job, SafeHaven is the place for you.

    Benefits:

    • 10 Paid Holidays
    • 10 Paid Time Off Days
    • 100% Company Paid Health Insurance
    • Matching Simple/IRA
    • Paid Training

    Position Overview:

    Are you someone who thrives in a fast-paced, enjoyable office environment? Do you prioritize customer satisfaction and enjoy supporting your team? We're seeking a dedicated Customer Service Expert to join our team.

    Responsibilities:

    • Answering inbound calls
    • Completing daily action plans with a task-oriented mindset
    • Promptly communicating with clients through text platforms
    • Maintaining accurate data in Pest Pac-CRM for seamless communication
    • Using our core values as a guide for decision-making

    Skills and Qualifications:

    • Strong interpersonal and communication skills
    • Exceptional project management and organizational abilities
    • Attention to detail and accuracy
    • Proficiency in computer skills
    • Ability to thrive in a high-paced environment with minimal supervision
    • Self-starter mentality with a willingness to contribute to company growth
    • Excellent phone etiquette and customer service skills

    Education and Training:

    No formal education requirements; on-the-job training provided

    Experience Requirements:

    Minimum 2 years of customer service experience

    Core Values:

    At SafeHaven Pest Control, we uphold seven core values to guide our daily operations:

    1. Put Your Cape On
    2. C4 (Clear, Concise, Continuous Communication)
    3. Be A Pro
    4. Respect Boundaries
    5. Servant's Heart
    6. Celebrate Failure
    7. Everyone Matters

    You'll learn more about these values during the interview process and as part of your ongoing training with us.

    Application Process:

    To be considered for this position.

    Step 1

    please submit your resume along with answers to all four questions in this portal.

    Step 2

    Email Michael Bosco at " and in the subject line please type, "I Am the Best Candidate" and let us know why in the email.

    We are excited to welcome potential candidates to our team and look forward to meeting you

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