Process Engineer, Documents - Clearwater
1 day ago
Job description
This employee is responsible for identifying, analyzing, managing, supporting, and facilitating business process improvement activities designed to drive operational excellence and best practice in Safety, Quality, Training, and Productivity across the Enterprise, including Field Operations and Service Delivery, Billing Centers, Customer Call Centers, Shipping Warehouses, and Corporate support functions.
There will be a high focus revolving around patient forms, templates, anddocument lifecycle management.
Job Functions
Implements and supports digital signature platforms and related technologies, ensuring compliance with regulatory and internal standards
Acts as the primary liaison for all form and document change requests, coordinating intake, review, and documentation across business units
Prepares and presents proposed changes, impact assessments, and recommendations to the Forms Committee, ensuring approved updates are implemented and communicated effectively
Supports the design, maintenance, and optimization of digital forms, electronic signature processes, and automated approval workflows, ensuring accuracy, consistency, and compliance
Translates business requirements into clear workflow configurations and assists in monitoring performance data to identify efficiency and user experience improvements
Prepares and presents concise, data driven updates to leadership on workflow performance, signature cycle times, and opportunities for process enhancement
Discovers, defines, and executes against process improvement/continuous improvement projects
Analyzes workflows within and across departments to determine how the company can work better
Performs time and motion studies, cycle time analysis, and identifies process waste
Develops and delivers training materials to support process changes
Runs self-directed improvement projects delivering value to the organization
Supports business leaders with continuous analysis of our business processes, quantifying opportunities
Supports Process Improvement culture across the enterprise
Builds and delivers training materials to support standard processes
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