Business Control Analyst - San Francisco, CA, United States - Galileo Financial Technologies

Description

Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs.

We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals.

Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today.

We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients.

We are seeking a proactive and detail-oriented Business Controls Analyst to join our Product team.

This individual will play a pivotal role in enhancing our product processes through effective issue resolution, risk management, control design, consistent control execution, and operational support.

With a keen understanding of product dynamics, risk controls, and a strong interest in solving business problems, the ideal candidate will contribute to the smooth execution of our sales strategies, ensuring that we not only meet but exceed our business objectives.

The Business Controls Analyst is responsible for working with business partners (including risk management, compliance, and internal audit) to understand, identify, and resolve open issues.

This person will work very closely with issue owners to drive quality documentation across the issue management lifecycle from issue identification through closure/escalation, and drive accountability with issue owners to ensure resolution.

Additionally, this person will also be responsible for creating and delivering reports to ensure full awareness across the business.

The Business Controls Analyst will act as an advisor to cross-functional teams and will help identify common and disparate control issues, help teams with root cause analysis resulting from insufficient controls, as well as provide the organization with guidance and governance over the implementation of Corrective Action Plan's (CAP).

They will also help establish workflows/processes to support and drive consistent issues management resulting from risk and control self-assessments (RCSAs); and assist teams with the development and implementation of 1LOD risk issue/corrective action plans and reporting.

Additionally, this role will promote risk awareness and the overall effectiveness of the risk program across SoFi's subsidiaries in line with Business and Enterprise RIsk Management (ERM) goals and processes.

This includes strong root cause analysis and ability to effectively risk rank and prioritize the highest risk issues.

Partner and collaborate across business units to facilitate, tackle and report on issues arising from Risk Control Self Assessments (RCSA's).

Partner with business units as well as SoFi enterprise risk teams to identify, mitigate and migrate Issue and corrective action planning to a common system of record.

Develop procedures and training to ensure a common set of issue/corrective action planning standards are followed.
Develop key success measures/metrics and reporting to determine the effectiveness of issue identification and corrective action planning.

Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders.

Develop and implement strategies to mitigate future risks, enhancing our overall sales process.

Risk Management:
Monitor and identify potential risks in product processes and issuing activities. Collaborate with the risk management team to develop and enforce control measures, safeguarding business operations and client satisfaction.

Provide ongoing support to the product team by streamlining Product and Fraud Operations, optimizing workflows, and facilitating communication between departments.

Process Improvement:
Continuously evaluate and improve product and fraud operations processes, incorporating best practices in risk management and issuing processing.

Drive initiatives (process, issues management and governance workflows), that contribute to operational excellence and customer success by partnering with compliance, internal audit and 2nd line of defense.

Stakeholder Collaboration:

Work closely with internal teams, including sales, finance, risk management, and product development, to ensure cohesive and effective strategies are in place to support business growth.

Knowledge Sharing:
Act as a knowledge resource for the business development team on risk controls, issuing processes, and industry regulations. Organize training sessions to enhance team capabilities and knowledge.
A Bachelor's Degree or 4 years of relevant experience in lieu of a degree
Minimum 5+ years of experience in risk and sales process management in a financial services and/or banking operating environments; specifically managing first or second line of defense risks, controls, and issue management
Experience mapping root cause analysis, and corrective action planning etc. Partnership mindset to ensure we have positive and productive working relationships with auditors and examiners.
Ability to build a process from the ground up and drive engagement from business partners
Experience with risk data, reporting and analysis

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.