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  • Senior Retail Operations Manager - Pensacola - Rainbow Stores

    Rainbow Stores
    Rainbow Stores Pensacola

    1 month ago

    Default job background
    Full time
    Description

    Job Summary

    We are seeking a highly skilled Senior Retail Operations Manager to oversee and coordinate the activities of our retail sales team.

    Key Responsibilities:

    • Supervise and mentor a team of retail sales workers to ensure optimal performance and productivity
    • Develop and implement daily schedules for shift personnel to maximize efficiency and customer satisfaction
    • Provide comprehensive training and evaluation programs for employees to enhance their skills and knowledge
    • Analyze monthly results and trends to inform business forecasting and strategic planning
    • Effectively resolve escalated customer complaints and concerns in a timely and professional manner

    Requirements:

    • Prior experience in retail, customer service, or related fields with a proven track record of success
    • Ability to thrive in a fast-paced environment with multiple priorities and deadlines
    • Exceptional written and communication skills with the ability to articulate complex ideas and strategies
    • Strong leadership qualities with a passion for mentoring and developing high-performing teams

    Compensation:

    The estimated salary for this role is $65,000 - $85,000 per year, depending on experience and qualifications.

    Benefits:

    Rainbow Stores offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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