Branch Manager, Corporate Vending and Market C Foodservice - Michigan, United States - AVI Foodsystems

Description

AVI Foodsystems seeks an experienced leader to join our team as a Branch Manager near Grand Rapids, MI.

The ideal candidate has experience overseeing a food and beverage services branch location, including managing customer accounts, operations managers, warehouse team members, and fleet/route drivers.

This is the perfect job for you if you're a food and beverage services leader with a successful track record in owning all activities of a branch location, including team management, succession planning, financials, and customer service.

Duties & Responsibilities:

• Maintain superior client relationships through customer visits and excellent customer service.
• Oversee the entire vending branch operation and team members
• Recruit, hire, train, and mentor the branch team members to serve our customers effectively and efficiently
• Act as a liaison among AVI's Headquarters Service Center, the branch location, and customers
• Create financial projections and plans
• Work closely with sales and dining teams to develop and retain new and existing accounts.
• Support company programs and branch goals
• Address customer inquiries/complaints within 24 hours
• Review reports from supervisors and managers regarding profitability at accounts
• Conduct monthly team member training and weekly team meetings
• Participate in community and trade events to enhance business associations
• Develop, in conjunction with the Regional Director, in-house promotional activities
• Develop succession plans

Requirements:

• At least three (3) years experience in a management role
• Previous experience in vending/food service is preferred
• Exceptional communication skills, both verbal and written
• Outgoing personality and ability to communicate with all levels within AVI, as well as external entities
• High level of service orientation
• Ability to thrive in a fast-paced, ever-changing environment
• Willingness to be "hands-on" when needed
• Good driving record
• Professional presence

Benefits:

AVI offers:

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with a generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE