Customer Experience - Knoxville, United States - Cirrus Aircraft

Description

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** Aug 4, 2021**

**Job Category****:** Customer Support **Requisition Number****:** CONCI004503 **Schedule****:** Full Time

McKinney, Texas

McKinney, TX, USA

+0 more The Concierge serves as key brand ambassador and first point of contact for all employees, visitors, vendors, guests, and customers. This individual will provide energetic and friendly assistance to ensure that each visitor has a positive experience consistent with the Cirrus lifestyle. Expected tasks include greeting and servicing customers, providing information services to meet customer requests which may include identifying lodging, food, and attraction opportunities, making telephone calls, assisting with parcels, etc. The Concierge will route incoming calls as well as issue and collect on outstanding invoices. The ideal candidate for this position will be enthusiastic, engaged and detail oriented with excellent follow through. ****

** Jul 12, 2021**

**Job Category****:** Customer Support **Requisition Number****:** XIPER04398 **Schedule****:** Full Time Tennessee

Knoxville, TN

Alcoa, TN, USA

+0 more The Xi Personalization Specialist sets the industry standard for aircraft delivery and the ownership process. They represent the Cirrus Service Essentials at all times. They are responsible for providing the ultimate customer experience while also working cross functionally to ensure a smooth production process. Keeping clients needs paramount, they support not only the customer, but the sales team, production team and the design team. Superior client hospitality skills, technical knowledge, leadership, and organizational skills are crucial. ****

** Jul 9, 2021**

**Job Category****:** Customer Support **Requisition Number****:** COMPA04403 **Schedule****:** Full Time Tennessee

Knoxville, TN

Alcoa, TN, USA

+0 more Support the company store team by performing warehouse and administrative duties. ****

** Jul 2, 2021**

**Job Category****:** Customer Support **Requisition Number****:** FLIGH04384 **Schedule****:** Full Time Tennessee

Knoxville, TN

Alcoa, TN, USA

+0 more The Flight Training and Ownership Advisor enhances the customers experience before, during and after flight training and beyond in order build lifelong customer/owner relationships. This position is the personal guidance liaison for training that relates to all Cirrus aircraft deliveries as well as the customers ongoing ownership experience. Initial responsibilities include understanding the customers needs for flight training, determining best practices to meet these needs, and generating ongoing interest in Cirrus products/services. The Flight Training and Ownership Advisor coordinates efforts with the Delivery Experience Team, Flight Operations, Flight Instruction Team, and Maintenance/Service team. ****

** Jun 23, 2021**

**Job Category****:** Customer Support **Requisition Number****:** MOBIL04313 **Schedule****:** Full Time Florida

Any City, FL, USA

+0 more Mobile Service Technician will operate out of a fixed off-site location to travel to customers aircraft to perform scheduled and unscheduled aircraft maintenance along with a variety of diagnostic and mechanical duties. Performs and documents all work completed per appropriate manuals and regulations as required. Working conditions include considerable travel and extended assignments within region and frequent face to face contact with customers. ****

** Jun 23, 2021**

**Job Category****:** Customer Support **Requisition Number****:** JETST04322 **Schedule****:** Full Time Tennessee

Knoxville, TN

Alcoa, TN, USA

+0 more Cirrus Aircraft is creating a new capability within the Customer Support and Aftermarket organization. This new capability will enable unique relationships with our Vision Jet Owners to ensure that they are supported during all phases of their ownership life cycle. We are looking for a service-oriented person who is.. Intrinsically motivated to build relationships and create meaningful experiences. Able to solve dynamic problems. A trailblazer looking to build the future of Personal Aviation Jet Ownership. This person, as the founding member of the group, will collaborate with leadership and other internal stakeholders to create the overall program, execute as a individual contributor, then transition into a more supervisory role over time. My highest level of education is My highest level of education is I studied I studied at at Enter school name