Support Officers - New York, NY, United States - Yoh

Description

Trading Desk Tech Support Specialist
Working Knowledge of Fidessa/FIX connectivity, technology, trading, and trading operations is a plus
Communicate clearly and professionally on telephone calls and internally in person
Ability to work in a fast-paced trading environment while multitasking on various initiatives
Outgoing, assertive and flexible behavior
Understands when an issue needs to be escalated to senior staff or business management
Understanding of Microsoft Office suite, including basic Excel formula knowledge
Assist other members of group in monitoring all equities trading systems and FIX sessions including Fidessa, Raptor, Bloomberg and Flextrade
Work closely with business trade support department to ensure proper ticketing and allocation of trades
Assist business trade support on investigating trading errors
Assist market makers and block traders with daily trading issues
Gather technical requirements from different business units and perform system analysis either individually or as a team

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.