Software Engineer/Analyst - Norfolk, United States - Job Juncture
Description
The RoleAs a dedicated Field Service Representative (FSR) Analyst for our work with the Department of Defense (DOD), you will be responsible for providing onsite support in the D.C.
Core ResponsibilitiesProvide desk-side training to analysts.
Train analysts/operators in a classroom and operational settingStaff the Help Desk:
respond to user requests and work with the Palantir engineering team to troubleshoot issues.
Provide feedback to the Palantir engineering team about product.
Attend and provide assistance during daily briefings with senior leaders (inclusive of a couple of Saturday mornings per month)Provide support in addressing Requests for Information (RFIs) and answering questions from senior leaders.
Identify valuable workflows for analysts and gain an understanding of their specific needs and how that can translate to Palantir productAid analysts in the development and enhancement of geo-spatial tools to facilitate insights, informed decision-making, and responses to various operational questions.
Qualifications:
What We ValueExperience fusing intelligence capabilities in support of operations.
Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand mannerAbility to travel domestically 25% of the time if neededAbility to work independently and as part of a team.
Strong knowledge of ExcelDemonstrated experience working within the Department of Defense, including joint capacities and interactions with high-ranking military officials.
Why is This a Great Opportunity:
Great well established client with lots of opportunities to grow. 401K, 7 weeks PTO, FSA Account and Covered Healthcare.
Salary Type:
Annual SalarySalary Min:
$ 100000
Salary Max:
$ 120000
Currency Type:
USD#J-18808-Ljbffr