Help Desk Support, Tier II DeskSide Support - Alexandria

Only for registered members Alexandria, United States

2 weeks ago

Default job background
+Provide Tier II-level Information Technology (IT) support and trouble call resolution for all issues elevated from Tier I support
Document incidents using the DoD OIG ticket tracking system and create and publish knowledge base articles when applicable
Meet DoD OIG established service level metrics for call response, technical support, and customer service
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    deskside support

    Only for registered members

    Provide on-site problem determination and remedy of MS WIN operating systems errors. Install desktop and laptop hardware. Provide break/fix support. · ...

    Washington, DC

    1 week ago

  • Work in company

    Deskside Support

    Only for registered members

    GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC. · HS/GED · 1+ years of experience · ...

    Washington

    1 month ago

  • Work in company

    Deskside Support

    Only for registered members

    GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC. · ...

    Washington $25.63 - $33.17 (USD)

    1 month ago

  • Work in company

    Deskside Support

    Only for registered members

    GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC. · ...

    Washington $25.63 - $33.17 (USD) Full time

    1 month ago

  • Work in company

    Deskside Support

    Only for registered members

    GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC. · ...

    Washington, DC

    1 month ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    The Deskside Support Manager provides customer service and technical support for the program. The manager must be able to design quality assurance measures and ensure compliance by the team. · ...

    Washington $110,000 - $130,000 (USD) Full time

    1 month ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    +Job summary · System One is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program in Washington DC. · +Past experience providing IT Tier II support in a Windows office environment · Excellent written and verbal communication ...

    Washington

    2 weeks ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    The Securities and Exchange Commission (SEC) is seeking a Deskside Support Manager to join its team. This manager-level position requires periodic night and weekend work to ensure the success of the Deskside Support operation. The selected candidate must be a US Citizen (without ...

    Washington $114,750 - $155,250 (USD)

    1 week ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    Leidos has an opening for a Deskside Support Manager on the ESA V program. · ...

    Washington $82,550 - $149,225 (USD) Full time

    5 days ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    We are looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program in Washington, DC. The technician will provide deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site us ...

    Washington, DC

    2 weeks ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    The Securities and Exchange Commission (SEC) is seeking a Deskside Support Manager in Washington, D.C. The selected candidate must be a US Citizen and able to obtain a Public Trust Suitability clearance. · The SEC ISS program is a comprehensive IT program charged with operating, ...

    Washington $114,750 - $155,250 (USD)

    1 month ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    We are looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program in Washington, DC. The program provides IT services to several customers within the Department of Justice. · The technician will perform deskside support for users, ...

    Washington

    3 weeks ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    Leidos is looking for a Deskside Support Manager on the ESA V program. The manager will ensure successful delivery of Desk Side Support services to a Federal customer within the Department of Justice. · ...

    Washington $82,550 - $149,225 (USD)

    5 days ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    We are looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program in Washington DC. · Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base · Break/Fix support ...

    Washington

    2 weeks ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    Lensa does not hire directly for these jobs but promotes them on LinkedIn behalf of its direct clients. · System One is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program in Washington DC. · The program provides IT services ...

    Washington

    2 weeks ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    We deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. · ...

    Washington, DC

    4 days ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    The Securities and Exchange Commission (SEC) is seeking a Deskside Support Manager in Washington, D.C. · The selected candidate must be a US Citizen (without any dual citizenships) and able to obtain a Public Trust Suitability clearance, per contract requirements. · The SEC ISS p ...

    Washington $114,750 - $155,250 (USD) Full time

    1 week ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    +Job summaryWe are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician to join our team to begin an exciting and challenging career with SAIC. · +A+ Certification or higher required HDI or ITIL certifications desired · Ba ...

    Washington

    3 weeks ago

  • Work in company

    Deskside Support Technician

    Only for registered members

    We currently have an opening for a Systems Administrator to support our client in the DMV area. · The following are the required tasks that are expected for this position; other duties may be required as they are assigned. · ...

    Washington, DC

    1 week ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    We are excited to support the SEC in as it seeks to protect investors, maintain fair, orderly and efficient markets and facilitate capital formation. The SEC ISS program is a comprehensive IT program charged with operating managing and advancing the SEC's IT infrastructure. · Mus ...

    Washington, DC

    1 month ago

  • Work in company

    Deskside Support Manager

    Only for registered members

    The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC's IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring ...

    Washington

    1 month ago