IT Analyst - Astoria - Quontic

    Quontic
    Quontic Astoria

    1 day ago

    $65,000 - $110,000 (USD) per year *
    Description

    IT Analyst

    We are a CDFI federally chartered digital community bank with a customer-centric culture built around helping our customers and giving back to local communities.

    We're making homeownership simpler, faster, and more accessible for all communities across the United States.


    Job Responsibilities:

    • Identify, diagnose, and resolve technical issues related to desktops, laptops,
      and network systems.


    • Support software and hardware installation,
      configuration, and updates.

    • and coordinate the resolution of incoming technical support calls
      & requests from employees,
      estoplicating complex issues
      to outsourced IT teams as necessary.

    1. Maintain document;&enspace;
      document &enspace;
      in implement standard operating procedures &customer service guidelines for IT support.
    2. /ol>
    * This salary range is an estimation made by beBee
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