- Full-time employment, 37.5-hour work week
- Work hours are 8:00 AM to 4:00 PM, Monday to Friday, with 30-minute lunch.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.
- Two years of professional level experience in the field of children, youth and families; and a bachelor's degree; or
- Any equivalent combination of experience and training.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at ra-cs-Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or: your score may be lower than deserved.
- 30 or more credits
- 15 but less than 30 credits
- Less than 15 credits
- None
- Yes
- The name(s) of the employer(s) where you gained this experience
- The duties you performed related to developing or implementing objectives, plans, policies, and procedures
- The type of program that you developed or implemented
- College/University
- Course Title
- Credits/Clock Hours
- The name(s) of the employer(s) where you gained this experience
- The duties you performed related to analyzing data; evaluating program effectiveness and compliance; and/or recommending changes in operational methods
- Examples of the types of changes you recommended
- College/University
- Course Title
- Credits/Clock Hours
- The name(s) of the employer(s) where you gained this experience
- The duties you performed related to developing or conducting training
- The topic of the training you developed or conducted
- Your level of responsibility
- College/University
- Course Title
- Credits/Clock Hours
- The name(s) of the employer(s) where you gained this experience
- The duties you performed related to serving as a liaison
- The type of human services program for which you served as a liaison
- College/University
- Course Title
- Credits/Clock Hours
County Children, Youth, and Families Program Specialist 1 - Wilkes Barre, United States - State of Pennsylvania
Description
THE POSITION
Do you want to help make a difference with children and families in day to day life events? Luzerne County Children & Youth Services is looking for people like you Luzerne County has an immediate need for Program Specialist 1 in its Children, Youth, and Families agency.
Located in Northeastern Pennsylvania, Luzerne County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of Luzerne County families.
Apply today and start your exciting career in public serviceDESCRIPTION OF WORK
In this position, you maintain accurate records of all referrals, maintain and develop databases, maintain data trends related to referrals, and maintain up to date schedules.
You also monitor provider collaboration, timeliness and appropriateness of referrals, corrective plans, effectiveness of prevention services, data and trends as it relates to placement numbers, and monitoring contracted providers.
In addition, you are required to possess knowledge and understanding of all contracts for child welfare services, knowledge of the Family First Prevention Services Act, an understanding of budget and funding streams, and the ability to critically evaluate contract scopes.
Other duties include assisting in evaluating request for proposals and assisting in conducting audits, evaluations, and program reviews.You are required to organize and monitor stakeholder meetings, facilitate discussions to gather input from stakeholders, collaborate with other quality assurance positions, collaborate with stakeholders, and participate in or monitor quarterly meetings with all service providers.
Additional duties include ensuring compliance with contractual terms, regulatory standards, and best practices in child welfare; responding promptly to complaints and concerns related to contracted services; investigating complaints thoroughly, document findings, create corrective action plan as necessary analyzing data trends to identify areas for improvement and inform decision-making processes with contracted providers; tracking and assessing the success rates of intervention strategies and support programs; and possessing the ability to research programs and write Request for Proposal (RFP) scopes.
Work Schedule and Additional Information:
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirement:
How to Apply:
Veterans:
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.EXAMINATION INFORMATION
You may only apply/test once for this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of full-time professional experience do you have in the field of children, youth, and families?
* a. 2 years or more
* b. 1 but less than 2 years
* c. Less than 1 year
* d. None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.
The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.
If you claimed you do not have experience, type N/A in the text box below.03
How much graduate coursework in the behavioral, social or habilitative sciences, community planning, community organization or related field have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision.
You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left.
You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation.
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored.
They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position.
Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification.
You must complete the application and answer the supplemental questions.Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty.If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.
In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
WORK BEHAVIOR - PROGRAM DEVELOPMENT
Develops and implements children, youth, and families program objectives, plans, policies, and procedures.
Levels of Performance
Select the Level of Performance that best describes your claim.
* a. I have experience DEVELOPING children, youth, and families program objectives, plans, policies, and procedures.
* b. I have experience IMPLEMENTING children, youth, and families program objectives, plans, policies, and procedures that SOMEONE ELSE developed.
* c. I have experience DEVELOPING OR IMPLEMENTING objectives, plans, policies, and procedures for programs OTHER THAN children, youth, and families.
* d. I have successfully completed college-level coursework related to policy development or organizational communication.
* e. I have NO experience or education related to this work behavior.
06
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.
WORK BEHAVIOR - DATA ANALYSIS
Analyzes data related to children, youth, and families programs and service contracts to identify trends; evaluates program effectiveness and compliance; and recommends changes in operational methods.
Select the Level of Performance that best describes your claim.
* a. I have experience analyzing data related to children, youth, and families programs or service contracts to identify trends; evaluating program effectiveness and compliance; AND recommending changes in operational methods.
* b. I have experience analyzing data related to children, youth, and families programs or service contracts to identify trends and evaluating program effectiveness and compliance.
* c. I have experience analyzing data related to programs or service contracts to identify trends and evaluating program effectiveness and compliance. This was not related to children, youth, and families services.
* d. I have successfully completed college-level coursework related to data analysis or program evaluation.
* e. I have NO experience or education related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.
WORK BEHAVIOR 3 -TRAINING
Develops and conducts training for agency staff and contract service providers on children, youth, and families services, programs, and skill development.
Select the Level of Performance that best describes your claim.
* a. I have experience DEVELOPING training for staff or service providers on children, youth, and families services, programs, and skill development.
* b. I have experience CONDUCTING training for staff or service providers that SOMEONE ELSE developed. The topic was children, youth, and families services, programs, and skill development.
* c. I have experience developing OR conducting training for others on topics OTHER THAN children, youth, and families services, programs, and skill development.
* d. I have successfully completed college-level coursework related to adult learning or training.
* e. I have NO experience or education related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.
WORK BEHAVIOR - LIAISON
Serves as a liaison to community partners and providers to identify and provide appropriate resources to positively impact children, youth and families.
Select the Level of Performance that best describes your claim.
* a. I have experience serving as a liaison to partners and providers of children, youth, and families programs.
* b. I have experience serving as a liaison to partners and providers of a human services program OTHER THAN children, youth, and families.
* c. I have successfully completed college-level coursework related to customer service relations or communications.
* d. I have NO experience or education related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below.
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