Staff Software Engineer - San Francisco, CA
2 days ago

Job description
About PayJoyPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and credit cards, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Staff Software Engineer – MarTech Systems is responsible for defining the architectural direction and making high-impact technical decisions that will shape the development of platforms for MarTech Systems, which drive global customer acquisition, activation, engagement, and retention.
Responsibilities
- Architect and own PayJoy's marketing-technology platforms, including attribution pipelines, tracking frameworks, lifecycle automation engines, personalization systems, and CRM/CDP integrations.
- Lead medium-to-large, multi-team engineering initiatives end-to-end, including problem definition, architecture design, planning, risk mitigation, execution, testing, deployment, and ongoing monitoring.
- Make high-impact technical contributions across complex distributed systems, unblocking teams and elevating system reliability, performance, and scalability.
- Define technical direction, standards, and best practices for MarTech systems, driving alignment across Engineering, Product, Marketing, and Data.
- Ensure operational excellence by establishing SLOs, improving observability, reducing incidents, managing technical debt, and maintaining high code quality.
- Represent MarTech systems in cross-functional forums, clearly communicating architectural trade-offs, risks, timelines, and business impact to senior stakeholders while influencing roadmap decisions.
Requirements
- Relevant Bachelor's degree (or equivalent practical experience) plus 12 years of relevant industry (or additional academic) experience.
- 12+ years of software engineering experience, with ownership of MarTech platforms, distributed systems, or large-scale data pipelines.
- Strong, hands-on experience in MarTech / Growth Engineering, including attribution, event tracking, analytics, marketing automation, personalization, and CRM/CDP integrations.
- Proven experience working with Adobe Experience Platform (AEP) and Adobe Experience Cloud (identity, audience management, data activation).
- Experience with Salesforce and at least one lifecycle marketing platform (Marketo or Braze).
- Ability to design end-to-end architecture, define a technical roadmap, and turn ambiguity into clear, scalable solutions.
- Hands-on experience with cloud-native architectures, APIs, event-driven systems, and data modeling (AWS preferred).
- Strong technical leadership as an individual contributor: influence, ownership, and decision-making.
- Excellent collaboration with Marketing, Product, and Data teams.
Nice to Have
- Experience integrating CPQ / contract systems (DealHub, Ironclad).
- Experience building in-house personalization engines or CMS.
- Exposure to AI/ML models for growth, targeting, or recommendations.
- Background in fintech or data- and marketing-heavy environments.
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- 20 Paid vacation days, Flexible sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Headphone benefit, home office equipment allowance and wellness perks
- $340 Company-funded Commuter benefit
- Catered lunches
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
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