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    Cloud Solutions Engineer - Alpharetta, United States - Equifax

    Equifax
    Equifax Alpharetta, United States

    1 month ago

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    Description
    Equifax is where you can power your possible.

    If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.


    The Cloud Solutions Engineer is responsible for the planning and delivery of cloud based customer solutions, capture and refine requirements across multi-disciplinary teams, actively address issues, setting priorities when appropriate and assist clients with ongoing support for applications.


    What you will do:


    Responsible for consulting with clients and advising them how to integrate Equifax products and services to solve their business problems.

    The consulting engagement usually also involves identifying and implementing improvements to the clients existing business processes.
    May be a point of contact to clients regarding overall and day-to-day service delivery.
    Responsible for client satisfaction and is responsible for the quality of services provided.
    Participate in customer Transformation to Cloud and validate customer solutions in Cloud environment
    Coordinate customer migration from legacy platform to new cloud platform
    Participate in the design, build, test and implementation of Operations deliverables to support project initiatives
    Project coordination - Assist with basic tasks of application deployment and setup; Troubleshooting application availability and provide 1st line production support for VIP customers
    Participate in incident, problem and change management with accurate reporting
    Coordinate post production activities with customer delivery to ensure on-time delivery
    Prepare appropriate documentation
    Prioritizes and organizes own work to meet deadlines and deliver quality results

    What experience you need:
    Bachelor's degree in engineering or related disciplines
    Must be proficient in the use of API Client tools e.g. Bruno, Postman, etc.
    4+ years in a related position having proven your time management, organizational, team collaboration, problem-solving, and communication skills
    4 years of experience in a client facing, technology focused position
    Minimum 1 year of experience working in Cloud technology Jira, Confluence or other agile tool experience
    A strong background in designing, implementing, business Analysis, and supporting customers is required

    What could set you apart:
    Experience with Cloud transformation, Change Management (OPS), Operational Excellence, Process Improvement (OPS), Systems and Technology Integration
    Implementation knowledge of Google Cloud


    We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

    Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference


    Primary Location:
    USA-Atlanta JV White


    Function:
    Function - Tech Dev and Client Services


    Schedule:
    Full time
    #J-18808-Ljbffr

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