Customer Service Representative - Folsom, United States - GM Connections

Description

Job Description

Are you looking to make a long-lasting impact on the business you work with? Looking for a clear path to advancement? Want to be developed along the way? Good with people?

DESCRIPTION:

We are looking for a passionate Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, and connecting with key decision-makers directly. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Customer Service Representative Responsibilities:

• Execute day-to-day customer service, sales, marketing, and campaign management
• Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying the opportunity to expand customer experiences and sales
• Own all problem-solving, troubleshooting, client campaign requests, media planning, and sales technique implementations
• Build customer and client relationships through customer service excellence and balance their campaign needs with your proactive approach
• Team building, growth, and expansion efforts

Customer Service Representative Benefits:

• Daily team development activities
• After hour work gatherings: intramural games/sports
• One on one development from company executives
• Annual awards and recognition
• Holidays off
• Investment in your growth and progression

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