- Strategic Leadership: Collaborate with the VP of Sales to define and implement sales strategies, objectives, and processes that align with the company's overall vision and goals. Develop a deep understanding of market trends, customer needs, and competitive landscape to position Thorlabs as a market leader.
- Sales Team Management: Lead and mentor the North American technical sales team, including field sales professionals, technical support, solutions specialists, and project managers. Foster a culture of continuous improvement, teamwork, and high performance.
- Sales Targets & Performance: Work closely with the sales team to set, monitor, and achieve sales targets. Regularly review sales performance data, provide constructive feedback, and implement strategies to maximize sales effectiveness and profitability.
- Key Account Strategy: Identify, develop, and maintain relationships with key accounts. Understand their unique needs and challenges and provide customized solutions that demonstrate Thorlabs' value proposition and technical superiority.
- Cross-functional Collaboration: Partner with internal departments such as Marketing, Product Development, Customer Development, and Customer Service to ensure a cohesive approach to market expansion and customer satisfaction. Be the voice of the sales team in cross-functional meetings and projects.
- Technical Expertise & Support: Ensure that the sales team possesses the technical knowledge and skills required to effectively sell and support Thorlabs' products. Oversee the development and delivery of training programs and support materials.
- Budget & Resource Management: Develop and manage the North Americas sales budget. Ensure optimal allocation of resources, including personnel and expenses.
- Reporting & Analysis: Provide regular reports on sales performance, market trends, customer feedback, and other key metrics to the VP of Sales and executive leadership team. Use data-driven insights to guide decision-making and strategy adjustments.
- Bachelor's degree in Business, Marketing, Physics, Engineering, or a related field. An advanced degree or MBA is preferred.
- Minimum of 10 years of sales experience in the photonics or related high-tech industry, with at least 5 years in a leadership role.
- Strong technical background with an understanding of photonics products and their applications.
- Proven track record of achieving sales targets and driving sales growth in a technical sales environment.
- Excellent leadership, communication, and interpersonal skills. Ability to inspire, motivate, and mentor a diverse team.
- Strategic thinker with strong analytical and problem-solving abilities.
- Willingness to travel extensively to meet with customers, attend conferences, and support the sales team.
- Travel to visit key customer/accounts as well as attend tradeshows and visit other Thorlabs offices as required (estimated travel up to 40%)
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
- Minimum 10 years of experience in sales and leadership in photonics technical sales and customer support.
- A Bachelor's degree in Optics, Biomedical Engineering, Physics or a related engineering field; advanced degree
- preferred. Project Management Professional certificate (PMP) preferred.
- Excellent leadership, analysis, facilitation, and client relationship skills.
- Exceptional organizational skills.
- Excellent verbal and written communication skills.
- Advanced project management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Knowledge of Photonics and Laser Technology via work or laboratory experience.
- MS Office Suite; required
- MS Project & MRP/ERP systems preferred
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Director of Sales, Americas - Newton, United States - Thorlabs
Description
Thorlabs, a leader in the photonics industry, is seeking a dynamic and experienced Director of Sales to lead and expand our North American sales operations. The successful candidate will be responsible for driving the technical sales, support, solutions, and project management teams to achieve and exceed sales targets, develop key account strategies, and maintain high customer satisfaction levels. This position requires a deep understanding of the photonics industry, proven leadership skills, and a passion for technical excellence and innovation.
Key Responsibilities:
Qualifications:
Essential Job Functionsinclude the following, but are not limited to:
In addition to the essential functions and duties listed above, all positions are also responsible for:
The Company retains the right to change or assign other duties to this position.
Requirements
Experience:
Education:
Specialized Knowledge and Skills:
Organizational Relationships
Direct Reports:
Technical Sales Support Manager
Technical Sales Manager/Engineer
Regional Sales Manager/Engineer
Inside Sales Manager
Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action Employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Benefits
Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..
