Account Manager - Mason, United States - Global Channel Management

Description

About the job Account Manager Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care fieldAccount Manager requires:5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects Ability to work constructively under pressure and think analytically in regards to operations and administrative processes Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations Strong proficiency in Microsoft Word, Excel, and PowerPoint

Account Manager duties:

Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalatePartner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc.

to ensure ongoing awareness and accountabilityParticipate in cross-functional meetings as needed to drive issue resolutionDevelop and present timely business reviews, per contractual requirements, to Key Accounts