- SASE/SDWAN/Network engineering
- Network Engineer or experience in VMware SDWAN
- Minimum VMware SDWAN Specialized / CCNP is preferred
- VMware SDWAN is advantage OR MEF SDWAN
- First point of escalation for technical issues and bugs
- Troubleshooting sites in production liaison with VeloCloud Support to manage and monitor cases, if required
- Lead meetings between Customer, VeloCloud Support and Engineering if bugs/known issues encountered during the operation
- Participate in calls with Customer and Customer vendors that are part of the Customer network to validate successful integration
- ssist in maintenance windows to validate HA and DR scenarios
- Liaise with technical VeloCloud internal resources to solve specific inquiries (Security, Cloud Ops, others)
- Initiate and manage RMA process for hardware failures (will be dictated by Customer Support Agreements)
- Work with Customer and/or Customer Partner for any MACD activities Immediate availability and support during critical outages.
- Design review and/or new design(s) not included in the HLD/LLD
- Propose config changes to improve performance of sites
- Complete configuration changes requested by the customer
- Create and/or modify Edge profiles Create and/or modify Alerts
- Execute upgrades of SD-WAN environment
- Carry out analysis and study of available new software versions
- Consultancy for future projects and give recommended architecture
- ssist with recommendations and upgrades of any existing SD-WAN branch hardware
- If Lab/test environment available, utilize to verify operation and impact of possible changes in the SD- WAN solution
- Design review and/or new design(s) not included in the HLD/LLD
- ssist Customer with drafting and/or maintaining SD- WAN documentation
- Execute training activities on SD-WAN solution as implemented
- Support customer in activities related to consuming API, provide official VeloCloud information and supervise functionality.
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Network Engineer - Virginia Beach, United States - NR Consulting
Description
Job Title:
Network Engineer
Location:
Virginia Beach, VA
Job Description:
Skills:
Operations & Support:
Design & Configuration:
Understanding Transfer & Training: