Building Services Assistant - Simsbury, CT

About the role · POSITION SUMMARY:    Works as an effective team member in providing for Residents. Responds quickly to requests for service from all departments.  Performs various cleaning tasks using cleaning supplies and equipment to maintain floors and furnishings which inclu ...

Job description

About the role

POSITION SUMMARY:    Works as an effective team member in providing for Residents. Responds quickly to requests for service from all departments.  Performs various cleaning tasks using cleaning supplies and equipment to maintain floors and furnishings which includes common areas and resident rooms, assuring a clean, attractive, odor- free, safe environment for our residents, staff and visitors.  Performs all tasks with thoroughness, attention to detail and pride in work.  Provides excellent customer service to all residents, staff, families, and visitors.  Responsible to follow infection control procedures and personal protective equipment (PPE) standards. 

JOB RESPONSIBILITIES:  (This list may not include all duties.)

1. Regular attendance and punctuality are essential to provide a sanitary and safe environment for residents.
2. Engages in effective teamwork by being flexible, cooperative, and participating in briefs, huddles etc. and engaging in constructive communication by utilizing team STEPPS.
3. Cleans assigned work areas, safely practicing infection control guidelines and properly using PPE, respecting resident's space and rights.
4. Cleans toilets, urinals, showers, sinks and tubs using a germicidal cleaner. Polishes mirrors, chrome and stainless steel fixtures.
5. Cleans, dusts, vacuums and (or) dry mops offices, dayrooms, kitchenettes,

lounges, hallways, activity centers, tub rooms, shower rooms, resident/patient rooms, public lavatories, etc.  Wet mops tile floors when scheduled as needed.

1. Replenishes soap, toilet paper, paper towels and disposable soap dishes when needed.
2. Empties trash and brings trash and recyclable items to designated areas.
3. Notifies supervisor when supplies are low.
4. Reports all breakages and items requiring repair, to supervisor, in writing.
5. Keeps equipment and all cleaning products under close supervision, responsible for locking equipment and supplies in proper storage areas.  Monitors all cleaning agents and reports any unlabeled cleaning bottles or misuse of cleaning agent to supervisor.
6. Cleans all equipment regularly, including carts, vacuums, mops, buckets, washing machines, dryers etc.  Clean wheelchairs as scheduled.
7. Handles patient furniture, knick-knacks, pictures, lamps etc., with care.  Reports any broken personal possessions of residents to supervisor and nurse in charge of the unit, or notifies patient or resident.
8. Requests assistance in moving heavy or awkward items.
9. Follows bio-medical waste disposal procedures.
10. Assists in special housekeeping projects as assigned.
11. Sterilizes rooms after discharge of patients as scheduled.
12. Performs weekly, monthly and annual special housekeeping projects as scheduled.  
13. Assists in moving patient belongings to perform duties or to assist with internal or external moves.
14. Follows infection control guidelines and wears proper PPE when performing

Duties requiring PPE protocol.

1. Follows department dress code and wears clean, neat uniforms and footwear.
2. Conducts self-audits as scheduled. 
3. Resolves resident/patient concerns or complaints if solution is within scope of job, or defers to supervisor for resolution.
4. Work with coworkers to achieve common goals
5. Work cooperatively as a team on assigned tasks ie, special project / take downs for special events, discharges, room changes and other assigned tasks
6. Communicate respectfully, timely and appropriately with all staff, guests and residents.
7. Take ownership for all work that is assigned.
8. Deliver exceptional customer service with hospitality, friendliness, respect, and in a timely manner.
9. Be flexible to meet the changing needs of our residents and guests.
10. Participates in the QAPI program to assist team in education support and assessment of process and results. Including monitoring results implement, best practices and embrace innovation, in order to achieve better outcomes.

WORKING CONDITIONS:

Typical Physical Demands: Uses proper body mechanics and/or requests assist from others; Uses various pieces of cleaning equipment and cleaning supplies; may require frequent moving/rolling of up to 35 pounds, often combined with bending and turning.  Requires corrected vision and hearing within normal limits.   Requires eye/hand coordination and manual dexterity.  Requires frequent prolonged standing, walking, and the ability to perform physical labor for an eight-hour day.

Typical Working Conditions: Work is primarily performed in a long-term care facility.  Contact with staff, residents, families, physicians, police, clergy, ambulance crews, pharmacists, vendors, volunteers, and students.  May work around confused, uncooperative and/or combative residents.

EMPLOYMENT REQUIREMENTS:

Knowledge, Skills, Abilities:

Demonstrates understanding of department policies and procedures; Understands proper use of cleaning chemicals and equipment.  Understands infection control procedures and the use of proper PPE equipment required to safely perform certain job duties.   

Education:   Prefer high school graduate or equivalent.  Must be able to read, speak, write and understand English.   

Experience:  Previous housekeeping or janitorial experience in a health care environment helpful.