Patient Services Representative - Buffalo Grove, IL
1 week ago

Job summary:
Create the initial electronic health record that serves as the foundation of patient medical records. Prevent duplicate medical records and follows accreditation bodies to positively identify patients for safety.Check in and register patients; obtain demographic information and insurance details; collect co-pays and discuss financial responsibilities. Maintain confidentiality with HIPAA guidelines.
Know insurance basics, recognize commercial plans and understand AAH contracts. Discuss financial information with patients and refer to Financial Advocates when necessary.
- Create a welcoming environment by demonstrating customer service.
Job description
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