Shift Operations Manager - Miami - Quantfury

    Quantfury
    Quantfury Miami

    6 days ago

    Quantfury background
    Full time Sales
    Description

    Job Description

    We are seeking a seasoned Shift Operations Manager to oversee our Product Communication Specialists and ensure the smooth operation of our platform.

    The ideal candidate will have at least five (5) years of experience in trading stocks, futures, or a related field, with a preference for individuals with prior management experience.

    You will be responsible for managing the day-to-day activities of the Product Communication Specialist team, ensuring effective handling of user feedback, inquiries, and complaints.

    Your key responsibilities will include overseeing the processing of customer withdrawals, auditing refund calculations, ensuring compliance with all regulatory requirements, and managing the closure of customer accounts.

    In addition, you will provide leadership and support to the team, fostering a high-performance culture and driving continuous improvement.

    The successful candidate will have extensive knowledge of financial markets, including cryptocurrencies, commodities, equities, foreign exchange, and futures.

    A Bachelor's Degree in Finance or a related field is strongly preferred. You must also have exceptional written and verbal communication skills in both English and Portuguese; fluency in additional languages is a strong advantage.

    We offer competitive salaries, flexible work arrangements, comprehensive health benefits, and bonus and incentive programs to reward high performance.

    Key Responsibilities:

    • Manage the day-to-day activities of the Product Communication Specialist team.
    • Process customer withdrawals accurately and in a timely manner.
    • Audit customer refund calculations conducted by Product Communication Specialists.
    • Ensure all KPI goals for the team are being met and take corrective action when necessary.
    • Detect and report technical problems to the IT department.
    • Send compliance-related messages to customers.
    • Verify customer IDs and handle sensitive information with care.

    Requirements:

    • At least 5 years of experience in trading stocks, futures, or a related field.
    • Bachelor's Degree in Finance or a related field (preferred).
    • Extensive knowledge of financial markets.
    • Exceptional written and verbal communication skills in English and Portuguese.
    • Fluency in additional languages (advantageous).


  • FPC of Savannah Miami

    **Operations Manager - Distribution Center (Light Manufacturing & Kitting)** · Job Summary: · We are seeking an experienced Operations Manager to oversee the day-to-day operations of our distribution center, which includes light manufacturing and kitting. The ideal candidate will ...


  • Z Roofing & Waterproofing, Inc Miami Full time

    Job Overview · To lead and coordinate all field activities for multiple projects in the Roofing construction industry. · Key Responsibilities: · Oversee daily operations, project management, scheduling, and resource allocation. · Develop operational policies to improve efficiency ...


  • City of North Miami, FL Miami

    Operations Manager · Job Summary: · The North Miami Community Redevelopment Agency (NMCRA) is seeking a highly motivated and detail-oriented Operations Manager to oversee and enhance the agency's operational efficiency. This leadership role is responsible for managing daily offic ...


  • CVS Health Miami

    Our purpose at CVS Health is to bring our heart to every moment of your health, delivering enhanced human-centric healthcare in a rapidly changing world. · Our Heart At Work Behaviors support this purpose, empowering employees to transform our culture and accelerate innovation in ...


  • ChenMed Miami

    We are looking for a unique individual who is innovative and entrepreneurial-minded. · Our team is changing lives every day, both for our patients and our team members. · We are different from most primary care providers because we are rapidly expanding and need great people to j ...


  • America on Tech Miami

    Operations Manager Job Description · Role Summary: · Seeking a high-performing professional to serve as Operations Manager. The ideal candidate will thrive in a fast-paced environment, prioritize cross-functional collaboration, and excel at time & relationship management. · Key R ...


  • BEST Crowd Management Miami

    Dynamic Security Operations Manager · Are you a strategic leader with a passion for optimizing security operations and driving success? Do you have previous event management experience? We are seeking an experienced Operations Manager with prior security and event leadership to o ...


  • FOUNDRAE FINE JEWELRY Miami

    About Us · The Foundrae Collection is a fusion of modern heirlooms and timeless symbolism, allowing the wearer to express their identity and values. Our pieces are designed to become an integral part of one's being, serving as a reminder of our capacity for change and growth. · O ...


  • GardaWorld Miami

    Job Description: · Join Our Team as Security Operations Manager · Are you a dynamic leader with a passion for optimizing security operations and driving success? Do you have previous event staffing experience? We are seeking an experienced Operations Manager with prior security a ...


  • Marvin Love and Associates Miami, FL

    Operations Manager - Limited Service Hotel · Location: USVI · Annual Salary: $65,000-$70,000, with Performance-Based Bonus Potential · Housing and Relocation Package Provided · Must Have Housekeeping ExperienceAbout Us: · We specialize in the hospitality industry, partnering with ...


  • Florida Property Management Strategies LLC Miami Full time

    Job Description · The Operations Manager is responsible for providing clerical and administrative support to the Community Association Managers and facilitating daily office operations. · Primary Job Duties: · Manage vendor operations and enhance the productivity of maintenance a ...


  • PDS Health Miami

    Now is the time to join Fontainebleau Dentistry as an Operations Manager Trainee (OMT). This role offers opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, this may be t ...


  • GardaWorld Corporation Miami, FL

    Security Operations Manager · We are seeking an experienced Security Operations Manager to join our team. · Key Responsibilities: · Optimize security operations to drive success · Lead a dynamic team of event staff · Develop and implement effective security strategies · Requireme ...


  • Servpro Miami Beach, FL

    Job Description: · The Operations Manager will be responsible for managing the restoration division, overseeing day-to-day operations, and ensuring job schedules and products meet customer quality standards at minimum costs. This role involves leading a diverse workforce, develop ...


  • Crunch Fitness - CR Holdings Miami Full time

    Job Description · Operations Manager · We are seeking a highly motivated and organized Operations Manager to join our team at Crunch Fitness. This is an exciting opportunity for growth and career advancement in the rapidly expanding fitness industry. · At Crunch, we believe in ma ...


  • Sparrow Italia Miami Miami Full time

    Job Description · The Noble 33 Hospitality and lifestyle company is seeking an Operations Manager for Sparrow Italia - a modern Italian restaurant featuring an expansive menu of comforting Italian and Mediterranean classics with creative twists. We offer fresh, in-house pasta and ...


  • America on Tech Miami, FL

    Position Title: Operations Manager Position Type: Full-time Role Location: Miami (hybrid) Start Date: Immediately Salary: $70,000About America On Tech: America On Tech is a national nonprofit preparing the next generation of technology leaders from underestimated communities. We ...


  • KW Property Management LLC Miami Full time

    Job Title: · Luxury Service Ambassador · Summary: · This role is instrumental in creating a luxury environment and executing five-star service expectations in customer service. · Key Responsibilities: · Gather proposals for different projects to be presented to the management tea ...


  • Nation Security Services, LLC Miami Full time

    Job Description · The Security Operations Manager will oversee and manage the company's security operations, ensuring the safety and security of clients, employees, and assets. · Key Responsibilities: · Develop and implement comprehensive security policies, procedures, and protoc ...


  • KW Property Management LLC Miami Full time

    Job Title: Operations Manager · The Operations Manager plays a critical role in ensuring the smooth day-to-day operations of our condominium building. · Key Responsibilities: · Manager on Duty: Oversee evening and weekend hours, maintaining common areas in a professional conditio ...


  • StandardAero Miami

    Build a Thriving Aviation Career · As an Operations Manager, you will play a vital role in ensuring the smooth operation of our repair and maintenance services. You will have the opportunity to learn and grow with our team, working collaboratively to implement effective processes ...

Jobs
>
Miami