- Dedicated, purposeful leadership that embraces the Hospitality from the HEART and Odyssey Values culture.
- Generous employee referral program (receive up to $1,200 for each friend that you refer and joins our team).
- Top-of-the-line employee assistance program. We know that life happens.
- Odyssey Leadership Development Programs
- Employee newsletter. We are one big family, and we care about what's going on.
- Management retreats
- Awesome benefits such as health insurance, dental insurance, vacation time, resort discounts, 401K, and more (for eligible employees).
- Regular interactive performance reviews. We know that feedback matters.
- Top 200 Workplace Minnesota 2022 & 2023
- Valid driver's license.
- Obtains list of units and spaces that need to be cleaned, organizing priorities as appropriate.
- Assign cleaning tasks to housekeeping team.
- Report clean units to the housekeeping inspector.
- Ensure that all lost and found items are properly tracked and turned into the front desk.
- Report broken and/or damaged items to maintenance department.
- Assist with training and mentoring housekeeping team members.
- Complete final walk-through of units to ensure they are ready for inspection.
- Assist with inspection of units as needed.
- Perform quality cleaning of rooms, units and common areas within set time limits and goals.
- Complete daily paperwork (e.g. Maid Sheets).
- Ensure that cleaning equipment and materials are maintained, reporting any items needing repair to Housekeeping Supervisor or Housekeeping Manager.
- Respond to owners, guests, and others regarding housekeeping issues.
- Upholds Odyssey Values and the principles of HEART.
- Ability to be adaptable and flexible.
- Ability to anticipate customer needs.
- Prioritizes and plans work activities.
- Ability to multitask.
- Uses time efficiently.
- Maintains acceptable attendance and punctuality.
- Follows through on commitments.
- Knowledge of and adhere to OSHA and safety standards within Housekeeping department.
- Ability to acknowledge and greet guests in a warm and friendly manner.
- Ability to operate cleaning equipment, chemicals, and tools.
- Ability to read and interpret documents such as safety rules, operating manuals, etc.
- Ability to add, subtract, multiply and divide.
- Ability to interpret a variety of instructions furnished in written or oral form.
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Lead Housekeeper - Duluth, United States - Odyssey Resorts
Description
Job Description
Job DescriptionDescription:Larsmont Cottages - Two Harbors, Minnesota
Work here. Play here.
Join the award-winning team at Odyssey Resorts In addition to delivering exceptional service, we have a ton of fun here.
We have programs unique to Odyssey Resorts that will help to make your career with us a lasting one. Here are just a few:
Guided by our Values and the HEART philosophy: We will, each day, brighten the lives of our Guests and enrich the lives of our Employees.
FLSA Status: Non-Exempt
Department: Housekeeping
Reports To: Housekeeping Manager or Housekeeping Supervisor
PURPOSE
The Lead Housekeeper is responsible for leading the housekeeping team to ensure the cleanliness of rooms, units and common spaces.
EDUCATION, EXPERIENCE
High school diploma or general education degree (GED) preferred but not required; less than one-year related experience and/or training; or acceptable equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES, SKILLS, ABILITIES
To perform the job successfully, an individual should demonstrate the following competencies, skills and abilities:
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, walk, hear, use hands, reach, climb, stoop and kneel. The employee will seldom be required to talk and taste and/or smell. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close and distance vision. The employee must be able to work at a fast past for extended periods of time in a high-pressure environment.
WORK ENVIRONMENT
While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions, wet, hot, or humid conditions, chemicals or solutions, fumes or airborne particles and moderate noise conditions. The employee will seldom be exposed to high or precarious places.
Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.
The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.
