- Serve as a product expert, discussing devices that fit customer lifestyles through discovery and relationship building with each customer
- Engage & interact with customers in-store 1:1 or online through virtual sales conversations via a new platform on
- Showcase your passion, energy, and deep knowledge of Samsung products including mobile devices, home appliances, home entertainment, as well as various features and services
- Demo a wide variety of these products and position the ecosystem based on consumer lifestyles
- Drive sales and customer experience
- Maintain a high energy and professional attitude at all times
- Has experience in consumer facing environments (sales, customer service, etc.)
- Always energetic with a big personality and ability to "hype" a group as small as 1, to as large as 100
- Interested in one or more areas in technology, gaming, beauty and fashion, music, living (DIY & Cooking), Health & Wellness
- Passion for the community and engaging with different outreach groups
- Understanding/Interest of basic content creation, podcasting, video editing, song recording etc.
- Ability to build relationships with a wide range of stakeholders and customers
- Flexible and adaptable with an eye for detail, and a passion for teamwork and innovation
- Competitive, weekly pay
- Hourly pay starting at $ per hour based on candidate experience
- Bonus incentive paid quarterly
- Next day pay on-demand with DailyPay
- Paid training completed online, at home
- Working with latest and greatest Samsung technology
- Flexible schedule with evenings and weekends available
- Eligible for medical/dental/vision benefits and 401k
- Paid time off
- Sell products and services in a retail store, kiosk, and/or event environments
- Maintain professional interaction with both customers and fellow employees
- Meet or exceed personal sales goals on a monthly basis
- Courteously welcome customers and offer assistance
- Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
- Advise customers by providing information on products and services
- Help customers make selections by building customer confidence
- Accurately document and report sales
- Contribute to team effort by accomplishing related results as needed
- Responsible for accurately tracking and communicating all activity to Retail Operations
- Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
- Responsible for submitting all paperwork completely and accurately
- Regular and prompt attendance
- Meet established monthly/weekly sales quota/goals
- Customer/client satisfaction based on rejection percentage and substantiated complaints
- High school diploma or equivalent required
- Six (6) months prior sales, retail, telecom or marketing experience
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to multi-task in a fast-paced, team environment
- Must be available to work evenings, weekends and holidays as needed
- Ability to maintain customer confidentiality
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Event Specialist Representative - Cambridge, United States - 2020 Companies
Description
Job Type:
Regular
Work Location:
MicroCenter 12- Cambridge, MA 02139
Overview:
2020 Companies has immediate full-time Brand Ambassador or Guest Experience Expert sales roles representing our client, Samsung Electronics America, located at Samsung 837 in the heart of the Meatpacking District of New York City.
Are you engaging and enthusiastic? Can you deliver a world class customer experience with every interaction? Are you passionate about the latest and greatest technology, and it's use in content creation? Then don't miss the opportunity to take the next step in your career, and work with one of the worlds leading technology brands, Samsung.
Your Role as a Guest Experience Expert is to:We are looking for someone who:
This position and potential offer of employment is contingent on your compliance with the customer's requirement that all employees in this position be fully vaccinated against COVID-19, subject to our accommodation review process.
Job Description:
Performance Measurements:
Qualifications:
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.
We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.
Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's CommitmentWe are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
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