Respiratory Support Technician - Hazle Township, United States - AdaptHealth

Description

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes.

If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.

This position provides direct and indirect patient care and services in the home, office, and hospital environment in accordance with all governmental, accrediting, and organizational policies and procedures.

Utilization of all available resources to ensure a customer receives the appropriate goods and services in the most efficient and patient satisfactory manner possible.

• Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
• Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.
• Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
• Initiate, maintain and perform follow-up calls or visits with patients.
• Assist with customer equipment problems during business hours. Troubleshoot all equipment failures calmly and patiently.
• Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
• Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Perform other related duties as assigned.

• Strong verbal and written communication.
• Strong customer service skills.
• Ability to prioritize and manage competing priorities and tasks.
• Decision-making, analytical and problem-solving skills with attention to detail.

• High School Diploma or equivalent.
• Valid and unrestricted driver's license from state of residence.
• Construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.

This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.