Director, Information Technology - Washington, United States - The Heritage Foundation

The Heritage Foundation Washington, United States

4 weeks ago

Description

Title: Director, Information Technology

Reports to: Chief Operating Officer

Job Summary:The Director, Information Technology manages the enterprise-wide information technology systems and is a source of trusted strategic advice on all technology matters to support and advance Heritage's mission and objectives. This includes overseeing IT platforms and technologies, primary and back-up data centers, server and storage infrastructure utilizing virtualization, enterprise applications, 400+ workstations, A/V installations, mobile technologies, and telecommunication systems for a multi-site environment, balancing cost, security, and functionality against desired business requirements. The Director is also responsible for leading, managing, and developing the IT team of in-house network administrators and technicians to deliver results in Heritage's best interest.

Job Duties:

Strategic Planning

Develop and implement a vision and multi-year strategy for Heritage's technology programs aligned to Heritage's mission and business objectives; utilize this strategy as the basis for resource allocation, personnel, and operational decision-making.
Develop and administer IT policies and procedures based upon industry best practices to protect Heritage's intellectual property, reputation, and financial resources.
Act as trusted partner and advisor to the enterprise on Heritage's marketing automation, constituent relationship management, and web solutions.
Provide guidance on enterprise-wide procurement decisions related to software, hardware, mobility, and telecommunications; effectively analyze project and program management decisions based on appropriate financial analysis.

Department Priorities

Provide excellent stewardship over IT and AV platforms and systems; architect systems to be resilient, secure, and optimized to meet enterprise objectives.
Provide flawless and customer-centric support services that are responsive, innovative, and cost-effective.
Maintain a strong IT security posture over enterprise-wide technology platforms and systems, managing multi-layered technologies to monitor and protect data and computing resources from malicious attacks.
Explore new technologies and industry trends, collaborate with internal partners, and engage with other leaders in the industry to enhance and grow operations of the IT team.
Develop, test, and validate business continuity plans that ensure the IT infrastructure is protected from interruptions, short-term outages, and long-term disasters.

Management

Establish and deliver annual IT team goals; provide overall direction for team activities and priorities; develop project plans and schedules; effectively oversee third-party partners and contracts.
Oversee annual expense and long-term IT capital budgets; exercise budget discipline through effective direct resource allocation and budget prioritization decisions.
Develop a high-performance, results-driven team that seeks out opportunities for enhanced collaboration among other Heritage departments with the highest standards, professionalism, and a whatever-it-takes mentality.
Recommend team staffing levels including optimal insource/outsource balance, recruit qualified individuals to fill approved positions. Provide mentoring, training, and professional development opportunities to develop and retain talented team members.

Qualifications:

Education: BA/BS required

Experience: 7 or more years of experience managing corporate information systems/network team

Communication: Strong written and verbal communications skills

Technology: Strong understanding of IT networks, hardware, applications, and security

Other Requirements:

Understand and support the Heritage mission and vision for America, and the department's goals and objectives.
Exceptional management and business skills; ability to set priorities, direct and manage the work of a diverse team.
Strong critical thinking skills and ability to handle emergency situations, demonstrating sound judgment under pressure.
Highly organized and attentive to detail; proven ability to handle multiple projects while setting appropriate priorities to achieve goals.
Demonstrated experience in budgeting, financial management, and financial reporting.

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