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- Welcome guests in a professional and courteous manner, registering them and providing information on hotel services and room locations.
- Process all cash and credit card transactions accurately, following established procedures and protocols.
- Up-sell rooms to maximize hotel revenue and provide excellent customer service to guests.
- Communicate guest requests or issues to management, ensuring prompt follow-up and resolution.
- Respond to guest complaints in a professional and respectful manner, making service recovery gestures to ensure total guest satisfaction.
- 1-2 years of customer service experience.
- Ability to stand for 8 hours.
- Basic knowledge of computers and software, including ability to use email, word processing, spreadsheet software, and hotel management systems.
- Competitive benefits package, including medical, dental, life insurance, PTO, and 401k with company match.
- Travel discount program for associates.
- Opportunities for growth and career advancement within the company.
Night Auditor - Chula Vista - Excel Hotel Group

Description
Hotel Front Desk Clerk
About the Role
We are seeking a highly motivated and friendly Hotel Front Desk Clerk to join our team at Excel Hotel Group.
Main Responsibilities
Requirements
What We Offer
We believe that our family-driven culture is the backbone of our company, and we strive to create a positive and supportive work environment for all our associates.
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Night Auditor
Part time Aimbridge Hospitality- Chula Vista
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Night Auditor
Excel Hotel Group- Chula Vista
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Night Auditor
Part time Excel Hotel Group- Chula Vista
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Night Auditor
Remington- San Diego
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Night Auditor
Part time HYATT Hotels- San Diego
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Night Auditor
HM Alpha Hotels- San Diego
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Night Auditor
Part time Alila Marea- San Diego
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Night Auditor
Courtyard San Diego Rancho Bernardo- San Diego
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Night Auditor
Part time Briad Hotels | The Briad Group®- San Diego
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Night Auditor
Residence Inn San Diego Poway- San Diego
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Night Auditor
Excel Hotel Group- San Diego
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Night Auditor
THE INN AT RANCHO SANTA FE- Rancho Santa Fe
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Night Auditor
Aimbridge Hospitality- Rancho Santa Fe
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Night Auditor
Full time Remington Hotels- Encinitas
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Night Auditor Starting at 16.85hr
Aimbridge Hospitality- San Diego
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Night Auditor/Security
Grande Colonial- La Jolla
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Night Auditor/Security
Full time Grande Colonial- San Diego
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Front Desk
Part time Rambler Motel- Chula Vista
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Resort Concierge and Reservations
Hilton Hotels- Coronado, CA
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Westin San Diego
Aimbridge Hospitality- San Diego
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Hard Rock Hotel San Diego
Evolution Hospitality- San Diego, CA