Support Operations Specialist - Houston
3 days ago

Job summary
We're looking for a Support Operations Specialist who's excited to modernize customer support through AI, automation and scalable processes.
Responsibilities
- Support the development and optimization of support tools and workflows, partnering with senior team members to enhance automation and operational efficiency.
- Increase AI-driven case resolution rates, ensuring automation resolves customer inquiries accurately while maintaining high service quality.
Job description
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