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- Lead business adoption and support cloud applications (Salesforce, Box, DocuSign, etc.) by providing outstanding support, administration, training, and guidance to end users.
- Identify end user needs for functional improvements, training, and business process improvements.
- Interact directly with stakeholders to understand their specific needs, to build, integrate, test and administer platforms accordingly.
- Gather and articulate improvement ideas and requirements for business pursuits, including real estate development.
- Lead development, testing and delivery of projects that enhance Salesforce & Cloud Apps.
- Lead the aggregation of complex (and often unique) business requirements by defining the business problems, data requirements, and application capabilities.
- Ensure high data quality through use of data management, including rules and automation.
- Ensure projects meet business requirements, goals and fulfills end-user requirements.
- Manage multi org Salesforce environments.
- Oversee all Salesforce support and configurations using IT Service Management (ITSM) / ticketing system(s) to track support.
- Proactively monitor applications and improve application availability, quality, and performance.
- Perform daily management of business applications including enhancements, bug fixes, interfaces and other business requests.
- Perform routine and proactive system maintenance.
- Resolve technical issues including diagnosis of problems, recommendations for workarounds, correct defects and implement permanent root cause resolutions.
- Provide back up support for the Cloud Apps team as needed.
- Deep understanding of Salesforce' platform architecture, with a proven ability to design scalable solutions using industry-leading practices.
- Ability to define system architecture, to identify gaps between current and desired future state.
- Excellent analytical skills with the ability to rapidly learn and take advantage of new concepts, business models and technologies.
- Excellent written and verbal communication skills.
- Excellent presentation skills.
- Knowledge of the following areas:
- Ability to manage projects from start to finish.
- Excellent cross-functional team skills.
- Strong attention to detail.
- Bachelor's degree in computer science, Finance, Accounting, or related field preferred, or equivalent working experience required.
- Salesforce Administrator or Developer certifications. (e.g., Sales Cloud, Service Cloud, Platform Developer I & 2)
- Integration experience with Salesforce REST, Bulk, Metadata and Streaming APIs.
- Experience with Lighting Web Components, Apex, Visual Force, SQQL, flows and Salesforce APIs.
- 4+ years of Salesforce experience in Sales, Service & Marketing clouds
- Familiarity with platform authentication patterns (SAML, SSO, OAuth) and DevOps processes, including Git-based deployment workflow preferred.
- Experience documenting business process flows and functional requirement.
- Experience with e-signature tools such as DocuSign is a plus.
- Salesforce Pardot, Field Service, Partner and Customer communities' knowledge, a plus
- Experience with JD Edwards, a plus.
Salesforce Developer - Dallas, United States - Hillwood Investment Properties
Description
Company Overview:Hillwood, a Perot company, is a full-service industrial real estate developer, investor and advisor, focusing on institutional-grade industrial properties. From acquisitions and joint ventures to development, property management and fund/asset management, Hillwood provides creative solutions for its customers and long-term value for its partners. Hillwood has experience in 52 markets across North America and Europe and has developed and acquired 273.1 million square feet (Q For additional information, visit
Position Summary:
Hillwood IT is seeking to hire a Salesforce Developer (SD) to join our IT team working to 'make dirt digital' in a high-performing real estate enterprise. The SD will be responsible for working with the IT teams and business users to build, manage, and support a multi-org Salesforce environment, along with Box, DocuSign & Boomi platforms which are integrated with our ERP and other emerging applications. The SSD will work with a team dedicated to maximizing efficiency to capitalize on the benefits of our applications, per various business unit and user group needs.
Responsibilities:
Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.