Customer Service Guide - Remote : 500 bonus - Chicago, IL
1 month ago

Job summary
We're looking for Customer Service Guides who are tech-savvy, resilient, and passionate about helping others.This is more than customer service—you'll be the trusted voice for our members and providers,
guiding them through the complex world of healthcare with empathy,
clarity, and confidence.
- Serving as the first point of contact for members and providers
- Navigating multiple systems
- Assuring accurate handling of client calls
- Educating customers on their plan
Job description
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