HVAC Technical Support - Worcester, United States - Marcone Appliance Parts

Description

Ever dream of doing work that makes a difference? Want to join a growing company? Here it is We seek the talent of a dynamic Technical Support Specialist associate who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.

We currently have an opening for Technical Support Specialist whose duties will include providing technical support to our HVAC dealers, and branches, as well as our sales team, primarily via phone and e-mail. Also provides technical training for our professional HVAC dealers/technicians to enhance their ability to troubleshoot with proficiency on the latest products. RUUD and Mitsubishi will be a few of the major lines that will need to be supported.

This Technical Support Specialist position is conveniently located at our Palmer, MA distribution center located at 1127 S Main St, Palmer, MA

Essential Duties/Accountabilities

• HVAC technical support.
• Conduct technical training courses.
• Proficiency of new technology, HVAC equipment and accessories should be maintained by attending designated training provided by manufacturers.
• Conduct on-site job visits when necessary.
• Responds to customers in a timely manner
• Drive supplemental sales.
• Some travel required.
• Perform other duties as assigned.

Qualifications: HVAC Technical Support

• Technical knowledge of HVAC service and installation s.
• Computer experience a must.
• Good communication as well as organizational skills.
• Be able to work independently and be self-motivated.
• Have a minimum of 5 years' experience in the field of HVAC service.
• Have a good working knowledge of electrical I refrigeration I air flow .
• Be able to see a project to the end.

Pay is commensurate with experience

So, what do we offer you? A great life

• Earned Time Off.
• Paid Holidays.
• Health Insurance.
• 401K.
• Promotions from Within.

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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