Jobs
>
Cleveland

    Customer Service/Sales Coordinator - Cleveland, United States - Kaufman Container

    Kaufman Container
    Kaufman Container Cleveland, United States

    3 weeks ago

    Default job background
    Description

    Sales Coordinator

    Reports to Sales Coordinator Team Lead

    Job Description

    To provide excellent service and administrative capabilities to specified account base. Responsible for customer service and purchasing activities required to assure best possible service to Kaufman Container customers. Works directly with the account manager who is responsible for all sales activities.

    Essential Functions

    • Provide and maintain excellent customer service for the assigned customer account base, account managers and all departments within Kaufman Container.
    • Answer and respond to all incoming customer calls and e-mails.
    • Verify, audit and maintain sell prices for all items sold to assigned customers.
    • Enter new customers, new ship to and pick ticket notes for Traffic.
    • Assist Account Manager with project preliminaries and deco sample requests as needed.
    • Assist with the coordination of customer information such as credit applications, tax exempt information, credit card information, ship-to address details, freight handling as needed.
    • Create new item numbers for parts.
    • Enter new and maintain existing customer sales orders, including direct, warehouse, and decoration jobs.
    • Confirmation, follow-up and expediting of existing customer orders and decorating jobs.
    • Retrieve information from customer's website, as needed, to complete orders, specs, artwork etc.
    • Process art folders and process change requests, as needed, for account base, including ink matches, decoration sample requests and decoration tooling order form.
    • Maintain customer files, including items, specs, artwork, correspondence, quality complaints, quotations and sales reports.
    • Maintain customer paperless files in computer operating system.
    • Assist Account Manager in monitoring inventory and Just In Time programs.
    • Work with the Warehouse and/or Traffic Department to obtain freight rates.
    • Assist with customer credits, which may include contacting customer for short payments or other discrepancies.
    • Issue customer complaint information to the Quality Department for action.
    • Provide customer reports, as required by the customer or the account manager.
    • Assist with customers using the Kaufman/Customer specific Portal, as needed.
    • Answer and respond to incoming supplier calls and place outgoing calls to suppliers, as needed.
    • Enter new supplier purchase orders.
    • Retrieve information from supplier website, as needed, to complete part entry, orders and specs.
    • Follow-up and expediting of existing purchase orders to maintain delivery date accuracy.
    • Verify all supplier order acknowledgments - including price, part number and delivery dates.
    • Coordinate vendor information to accounts payable including processing debit memos to vendors, reviewing costs and approving vendor invoices for processing.
    • Process carrier freight bills for included in sell price or billing to customer.
    • Maintain off-site inventories for specific account base.
    • Maintain decoration job material dates and completion date confirmation to customers.
    • Create MOM's (BOM) for offsite jobs and maintain product timing for customer orders.
    • Order samples for customers, when requested by account manager.
    • Maintain Open Customer Order, Supplier PO and Unconfirmed PO reports.

    Additional Responsibilities

    • Perform other duties as assigned.

    Qualifications

    • College Graduate - Associate's or Bachelor's Degree (preferred but not required)
    • Up to 5 years customer service experience, preferred.
    • Positive attitude
    • Self-motivated
    • Excellent communication skills
    • Working knowledge of computer systems
  • Kaufman Container

    Customer Service/Sales Coordinator

    2 weeks ago

    Kaufman Container Cleveland, United States

    Sales CoordinatorReports to Sales Coordinator Team LeadJob Description To provide excellent service and administrative capabilities to specified account base. Responsible for customer service and purchasing activities required to assure best possible service to Kaufman Container ...

  • Kaufman Container

    Customer Service/Sales Coordinator

    1 week ago

    Kaufman Container Cleveland, United States

    Job Description · Job DescriptionSales Coordinator · Reports to Sales Coordinator Team Lead · Job Description · To provide excellent service and administrative capabilities to specified account base. Responsible for customer service and purchasing activities required to assure b ...

  • ScottCare

    Sales Coordinator

    3 weeks ago

    ScottCare Cleveland, United States

    ScottCare Cardiovascular Solutions focuses on being a market leader in cardiac rehabilitation telemetry, cardiac rhythm device management, and diagnostic monitoring solutions. Our mission is to facilitate improved patient care and clinical outcomes while reducing the overall cost ...

  • Kimpton Hotel

    Sales Coordinator

    1 week ago

    Kimpton Hotel Cleveland, United States

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and en ...

  • Aimbridge Hospitality

    Sales Coordinator

    3 days ago

    Aimbridge Hospitality Cleveland, United States

    Aimbridge Hospitality - Residence Inn Cleveland Downto [Administrative Assistant] As a Sales Coordinator at Aimbridge Hospitality, you'll: Maintain Sales files in an organized fashion and as per specified standards; Maintain flow of sales contracts through proper distribution to ...

  • Mazzella

    Service Coordinator

    1 week ago

    Mazzella Cleveland, United States

    Overview · The Service Coordinator organizes, manages, schedules and conducts all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs other tasks assigned by the Service Manager. · Resp ...

  • Kaufman Container

    Sales Coordinator

    3 weeks ago

    Kaufman Container Cleveland, United States

    . . Sales Coordinator **Sales Coordinator** · Summary: To provide excellent service and administrative capabilities to specified account base. Responsible for customer service and purchasing activities required to assure best possible service to Kaufman Container customers. Work ...

  • Aimbridge Hospitality

    Sales Coordinator

    3 weeks ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fun ...

  • Aimbridge Hospitality

    Sales Coordinator

    3 weeks ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fu ...

  • ScottCare Cardiovascular Solutions

    Sales Coordinator

    1 week ago

    ScottCare Cardiovascular Solutions Cleveland, United States

    Job Description · Job DescriptionSalary: $21p.h-$23p.h based on experience · ScottCare Cardiovascular Solutions focuses on being a market leader in cardiac rehabilitation telemetry, cardiac rhythm device management, and diagnostic monitoring solutions. Our mission is to facilitat ...

  • Residence Inn Cleveland Downto

    Sales Coordinator

    3 weeks ago

    Residence Inn Cleveland Downto Cleveland, United States

    Job Summary: · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and f ...

  • Aimbridge Hospitality

    Sales Coordinator

    1 week ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fu ...

  • Case Western Reserve University

    Sales Coordinator

    2 weeks ago

    Case Western Reserve University Cleveland, United States

    Job ID 12615 Location Case Main Campus Full/Part Time Full-Time Regular/Temporary Regular Job Description POSITION OBJECTIVE The Coordinator serves as the front-line contact for visitors to the Center for Civic Engagement and Learning (CCEL), has the overall responsibility for th ...

  • Aimbridge Hospitality

    Sales Coordinator

    3 weeks ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fu ...

  • Aimbridge Hospitality

    Sales Coordinator

    2 weeks ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fu ...

  • Aimbridge Hospitality

    Sales Coordinator

    1 week ago

    Aimbridge Hospitality Cleveland, United States

    Job Summary · Assist Director of Sales Sales Managers and Catering Manager in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling duties to small groups and fu ...

  • Engage Partners Inc.

    Service Sales

    4 weeks ago

    Engage Partners Inc. Cleveland, United States

    DUTIES/RESPONSIBILITIES: · Utilize web-based prospecting tool to target customers for HVAC and/or Electrical Assured Service Program sales opportunities. Typically, these include areas of concentrations for facilities over 50,000 square feet of space in select vertical markets. · ...

  • CR Peterson + Associates

    Inside Sales Coordinator

    1 week ago

    CR Peterson + Associates Avon, United States

    **Sales and Support Coordinator** · We are seeking an energetic, service oriented Inside Sales Coordinator who will be responsible for making sure that our customers are supported and cared for throughout their experience with CRP. The position will require strong communication a ...

  • Life Line Screening

    Health Services Coordinator

    3 weeks ago

    Life Line Screening Cleveland, United States

    Add to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help grow by identifying new locations ...

  • HEI Hotels & Resorts

    Guest Service Coordinator

    1 week ago

    HEI Hotels & Resorts Cleveland, United States

    We are looking for a customer service professional to join our team at the beautiful Westin Cleveland Downtown This position will champion Marriott brand standards and facilitate guest expectations. As a Guest Service Coordinator you will support th Guest Service, Coordinator, Se ...