Senior Customer Experience Agent - Pierre - Datavant

    Datavant
    Datavant Pierre

    2 days ago

    Description

    Senior Customer Experience Agent

    The Senior Customer Experience Agent will act as a knowledgeable resource for Record Hub customers, managing complex inquiries and ensuring a superior customer experience.

    • Maintain a courteous, empathetic, and professional demeanor towards customers at all times.
    • Respond promptly to customer inquiries within a fast-paced environment.
    • Engage with customers via phone,email,and online chat to answer queries,resolve intricate issues,and provide in-depth education on Record Hub processes.

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