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    HVAC Technician - Scottsdale, United States - Platinum Home Warranty

    Platinum Home Warranty
    Platinum Home Warranty Scottsdale, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We're adding a trusted HVAC Technician to our team. As a member of our technician team, you're the trusted, friendly face of Platinum. Your interactions with homeowners are the backbone of the service that we offer, and you play a pivotal role in delivering the most trusted home warranty experience imaginable. We are not a commission-based team, so there is no up-selling required Not only do you know your stuff when it comes to home HVAC systems, you also maintain a strong sense of respect and professionalism as you interact with each homeowner. You treat each customer and home with genuine care and excellence.

    You will:

    • Inspect and perform HVAC equipment repairs and part replacements
    • Ascertain the root cause of a problem and test solutions
    • Interact with office staff in a professional manner to obtain repair approval based on coverage limits
    • Complete detailed description of the work order, including photos where necessary
    • Maintain a professional appearance while utilizing company supplied uniforms
    • Maintain a clean condition of company vehicle and report necessary repairs as needed
    • Maintain company equipment and tools and report when repairs or new equipment are necessary
    • Adhere to all safety policies and procedures

    Requirements:

    • 2+ years residential HVAC (repair and troubleshooting) experience
    • Ability to climb up to a 35 ft. ladder
    • Previous experience as an installer is beneficial but not required
    • Valid driver's license with a clean driving record
    • Must pass a background check and drug screening
    • Possess own trade hand tools to perform job duties
    • Work rotating weekends as needed
    • Excellent customer service skills -- friendly, approachable and a good communicator
    • Excellent organizational and time management skills -- keep timely appointments and timely reporting
    • Willingness to learn and adapt to changing or new situationsResponsibilities:

    Install, maintain, and repair HVAC systems
    - Perform routine maintenance on HVAC equipment
    - Diagnose and troubleshoot HVAC system issues
    - Respond to service calls in a timely manner
    - Ensure compliance with safety and environmental regulations
    - Provide excellent customer service

    Experience:
    - Minimum of 2 years of experience as an HVAC technician
    - Valid driver's license with a clean driving record
    - Knowledge of HVAC systems, including air conditioning, heating, and ventilation
    - Ability to read and interpret blueprints and technical drawings
    - Strong problem-solving skills
    - Excellent communication and customer service skills

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