- The Make/Pack & Primary Operations Contractor provides technical, mechanical, and process focused support across the Make, Pack, and Primary areas.
- This role ensures equipment reliability, supports product development runs, assists in quality and process troubleshooting, and helps develop or maintain training and operational documentation.
- Work involves hands on interaction with machinery, support for novel processing needs, and collaboration with cross functional teams.
- Perform hands on mechanical support for Make/Pack and Primary equipment, including makers, packers, conveyors, feeders, conditioning equipment, and processing systems.
- Diagnose equipment issues and apply corrective actions consistent with expectations described for packing/mechanical roles.
- Perform changeovers, adjustments, and set ups required for test runs, product development trials, and daily operational needs.
- Support equipment evaluations, test plans, and OEM related technical meetings as needed.
- Support execution of production requests within Pilot and Semiworks environments
- Assist operations personnel during prototype builds, product development cycles, and limited run manufacturing.
- Ensure compliance with PM USA Quality Systems, safety requirements, and regulatory expectations.
- Identify process inefficiencies, equipment constraints, and improvement opportunities.
- Work with engineers, technicians, and product developers to optimize processes in both Make/Pack and Primary workstreams.
- Contribute to performance data collection, interpretation, and improvement recommendations.
- Support development or updating of operational and training documentation, consistent with the documentation needs outlined for Training Development.
- Assist in capturing best practices, changeover procedures, equipment settings, and troubleshooting guides.
- Provide feedback to training and production support teams to maintain accurate SOPs, training manuals, and operator aids.
- Partner with Primary Workstream teams to support new product launches and operational scaling.
- Engage with engineering, maintenance, quality, and product development to ensure cohesive operational alignment.
- Experience in Make, Pack, Primary, or similar tobacco/consumer goods processing environments.
- Strong mechanical aptitude with proven ability to troubleshoot production equipment.
- Ability to work onsite in Semiworks or ACL environments.
- Experience assisting with documentation or technical communication.
- Prior experience in Pilot Plant or semi commercial production environments.
- Familiarity with QMS, change control, and safety practices. xhmxlyz
- Hands on knowledge of maker/packer machinery, Primary processing systems, or Semiworks operations.
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Production Technician - Richmond - Integration International Inc.
Description
Job Title: Production Technician
Duration: 6-12 Months (Possible Extension)
Shift: 7:00 am – 3:00 pm Eastern Time
Location: Richmond, VA 23219
Pay Rate: $54.30/Hour on W2
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Summary:
Key Responsibilities:
Equipment Operation, Support & Troubleshooting:
Production Support for Make/Pack & Primary:
Process Optimization & Continuous Improvement:
Documentation, Training & Knowledge Transfer:
Cross Functional Collaboration:
Qualifications:
Required:
Preferred:
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