Sales & Service Lead - Manhattan Village - Manhattan Beach
1 week ago
Job summary
The Sales & Service Lead is integral to elevating the guest experience at ALO ensuring delivery of targets for engagement guest education interaction creating a service-lead environment onthe sales floor and ultimately creating a sanctuary that sets ALO apart from other retailers.
Responsibilities include leading an exceptional guest experience on the floor through assessing levels of connection technical product education supporting team members addressing gaps through feedback coaching continuing to build client relationships daily with customers analyzing reports strategizing delivering results implementing action plans focusing on deficient areas highlighting growth opportunities ensuring effective sales floor coverage developing workforce solutions leading selling initiatives throughout the store as needed partnering with Operations Visual Manager managing reporting budgets expenses inventory control supplies vendor relationships technology facilities maintaining maximizing demonstrating strong business acumen leveraging metrics supporting business-driving strategies moving dynamically on retail floors assessing fulfilling needs of businesses teams guests directly overseeing Sales Service Associates Cashiers responsible for recruitment development talent use performance tools evaluating operations associates providing constant feedback driving individual growth improvement partnership with store leaders collaborating cross-functional training executing company-level operations-focused directives projects initiates in partnership with Sales Service Manager Job Level Associate The role requires open availability variable shifts including peak days weekends Blackout period week American Thanksgiving Black Friday Thanksgiving weekend holiday season week January Generous employee discount Bella Canvas free membership ALO Wellness streaming fitness yoga classes top instructors competitive medical dental vision plan options enhanced additional benefits virtual access mental health providers new parent support employees dependents Full-Time Employees 401K company matching Full-Time Employees Monthly Store Incentives Clothing Allowance Free yoga classes Sanctuaries Company Lead base pay ranges hour Manhattan Beach CA Leads eligible participate Monthly Store Incentive bonus program total compensation higher range further rewards may include clothing allowance employee discount 401K competitive medical dental vision plans commuter benefits ALO Wellness Club LI-JJ1 LI-3 li-onsite For CA residents Job Applicant Privacy Policy HERE
Job description
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