- Act as an ambassador and representative for the Los Poblanos property and cities of Los Ranchos de Albuquerque, Albuquerque and Santa Fe
- Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs
- Respond rapidly to customer requests in a professional and hospitable manner
- Learn the tasting room menu so that it can be explained to our guests
- Learn the wholesale lavender line so that it can be explained and sold to our guests
- Serve food and beverage orders to guests in a timely and courteous manner
- Prepare food and beverage
- Bus & clean tasting room surfaces
- Operate as a team member of the retail shop and the tasting room
- Perform opening and closing procedures
- Perform other job-related duties as assigned
- Assist customers with seating arrangements
- Present food or beverage information or menus to customers
- Take orders
- Prepare beverages as needed
- Assemble food as needed
- Serve food and beverages
- Communicate with customers to resolve complaints or ensure satisfaction
- Enforce rules or regulations
- Process customer bills or payments
- Bus tables as needed
- Clean food service areas as needed
- Stock serving stations or dining areas with food or supplies
- Assist in the retail space as needed - ringing customers, wrapping orders, etc.
- Assist with wholesale lavender as needed
- A minimum of (1) year of experience working in a restaurant or bar
- Completion of Serve Safe
- Valid Alcohol Server's Permit
- Must display a professional appearance and shared fate attitude
- Excellent oral communication skills and positive interpersonal skills required
- Able to work under pressure and remain calm to resolve problems using good judgment
- Able to work cohesively with co-workers as part of a team
- Problem solving skills and deductive reasoning abilities
- High School Diploma or Equivalent
- Must be able to sit, stand, bend, squat, reach and walk 8 to 10 hours a day
- Able to grasp, lift, carry. Must be able to lift 30 lbs. in short intervals throughout the day
- Must be willing and have the ability to work a varied schedule to include evenings, weekends and holidays
- Ability to speak Spanish is a plus
- Interest in sustainability, food and New Mexico culture
- Interest in organic farming, agriculture, art and architecture is a plus
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Norte Tasting Room Bartender/Server - Albuquerque, United States - Los Poblanos LP
Description
Norte Tasting Room Bartender/Server - Santa FePosition Overview
Rooted in History, Planting Seeds for the Future - Los Poblanos is a family-owned and managed business located on a historic farm estate with historically significant architecture, organic farming and a dynamic mix of businesses that support its mission.
Hospitality, good design, and sustainability are the threads that tie all the businesses together, including boutique lodging, private events, a field-to-fork restaurant, retail and production of our own branded lavender body products, artisan food products and distilled spirits.
While still run by a small, dedicated team of managers and directors, Los Poblanos is well poised to become an internationally recognized brand and destination place.
Position type:
Full or part-time, non-exempt
Duties & Responsibilities
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
