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    Hotel Night Auditor - Waco, United States - Hotel Indigo Waco-Baylor

    Hotel Indigo Waco-Baylor
    Hotel Indigo Waco-Baylor Waco, United States

    3 weeks ago

    Default job background
    Description


    Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

    We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today


    Responsibilities


    • Perform additional bookkeeping, administrative, and accounting procedures as required
    • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
    • Make sure every hotel guest has a pleasant stay
    • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
    • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

    Qualifications


    • Experience in the hospitality industry or guest services is preferred, but not required
    • Overnight shift; requires flexible hours
    • Outstanding communication skills and excellent customer service skills are required
    • Computer proficiency is required; experience with accounting or reservation software is preferred
    • Diploma or equivalent from high school is required; some college is desired
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